"There are 65 per cent of people in the Latin America and Caribbean Region that are unbanked."These were the words of Mario Perez, Jr, vice-president and general manager of MasterCard Worldwide, in an exclusive interview with the Business Guardian last week.Perez was in T&T with Andres Gonzalez, vice-president, business development, Eastern Caribbean, MasterCard Worldwide, to engage in their quarterly discussions with financial institutions on several matters.
One of those areas will be to decifer how the company can make cheques and cash an ancient method of payment.Perez admitted that MasterCard's biggest competition is not another credit card company, but rather to reduce the amount of persons in the region he is responsible for transferring millions of dollars, using cheques and cash to conduct business. Another item on the agenda would be to encourage bankers to join MasterCard Worldwide in getting as much mobile industry space as possible.
MasterCard has already joined hands with Telefónica, SA, a Spanish broadband and telecommunications provider in Europe and Latin America, in making this step a reality. "While online banking is already in place, once a person has a smartphone, they will be able to download applications that would make their banking experience even more pleasurable, as they will be able to conduct business in its fullest capacity"
India is already making this new age move a reality.While many citizens enjoy the benefits of using their credit cards, Perez said, " We are mandated to ensure that by 2012, every issuer must have a Europay MasterCard Visa (EMV) smart chip attached to their credit card. He said credit card companies were hit on several occasions, but with the EMV, it would make it difficult for fraudulent activity. The EMV is another security measure that will be added to the credit card, much like the security code at the back of credit cards.
Many T&T consumers have complained of being unable to make online credit card purchases from many merchants, especially in the United States. This phenomenon has brought a level of frustration not only to locals, but many credit card users worldwide."We are full aware of the problem, but the onus is on the merchants to decide whether they want to accept your business.If it were a face-to-face, there would be no problem, but since it is an online transaction, the risk to the merchant increases significantly and they must decide whether they want to accept those risks or not," he stated.
Perez said that with the EMV, merchants would be more willing to accept online payments.The two MasterCard executives arrived in T&T last week Monday. Their first stop was at Bishop Anstey High School East at Trincity, as part of MasterCard's involvement in the Junior Achievement (JA) programme. The credit card company has had a longstanding relationship with JA in many markets throughout the region.
Smart Consumer, together with JA, is looking to empower young people to "own" their economic success through a programme designed to equip them with the knowledge to meet these expectations.This year, MasterCard has implemented a region wide programme, together with JA, where they will be conducting "JA in a Day" activities in ten marketing countries throughout Latin America and the Caribbean.
Bishops Anstey High's Form Five students was the first of these markets.
