KINGSTON, Jamaica–Caribbean Airlines (CAL) has relocated its ticket office, administrative and operations teams. The company has moved its offices from two locations–the hangar at Norman Manley International Airport and Trafalgar Road–consolidating into a single office building in Liguanea, where the new address is: 128 Hope Road, Liguanea, Kingston 6.
According to Clive Forbes, the CAL Jamaica general manager, the move will serve to strengthen customer service.
"This is a perfect time for us to relocate. The new offices will enable us to serve our guests more effectively and efficiently by bringing our people together under one roof," he said.
Forbes said the airline is upbeat about summer bookings.
"Our customers are seeing the value of travelling with Caribbean Airlines. The summer schedule will soon become effective with increased frequency and we continue to offer one of the most generous baggage policies in the skies today," said Forbes. "With Caribbean Airlines, the first bag always flies free and our business class customers benefit from three complimentary bags."
The airline also announced the introduction of Signature Summer Cocktails, the result of a creative partnership with Appleton Jamaica Rum and Grace Tropical Rhythms. The complimentary cocktails will be served to all passengers through to August.
Additionally, CAL will continue its creative partnerships with some of the Caribbean's leading chefs to develop menus for exclusive services in business class. In July/August the featured chefs are Dustin Dalgetty of Guyana and Sahab Singh and Charoon Chaikeaw out of Trinidad.
"These highlights in our service offerings all work to create engagement points for our customers and we will continue with these innovations," said Forbes.