High Court Judge Carol Gobin has just granted an injunction to halt a scheduled disciplinary hearing regarding an employee at the Ministry of Works and Transport.
The case is related to this employee’s long-term health issues, which are having an impact on his ability to fulfil his contracted regular hours, and the employer’s alleged rejection of requests for flexible work to mitigate against the challenges the individual is facing.
In practice, the case at the ministry is frozen until it is fully considered by the court, and, for that reason, the specifics of this case are best left to the judiciary, at least for the time being.
This is in no way a comment on the case or a view on whether flexible working arrangements are right for this individual, but the dispute brings to the fore the question of flexibility in employment irrespective of someone else’s health, something we are quite behind when compared to modern economies around the world.
The fact is that flexible working conditions are commonplace now in many countries irrespective of whether employers are legally obliged to consider requests for reduced hours or specific work schedules or in societies where, even if not a legal right, businesses and the State welcome such requests. And there are good reasons for that.
Perhaps the main one is that this kind of flexibility can be crucial when employers want to retain talented employees who may have gone or are going through circumstances that don’t allow them to stick to a typical full-time job.
This is particularly the case for women, often the ones who end up carrying most of the load when it comes to looking after children or the elderly in the family. It is not unusual for many to quit their jobs due to the challenges of reconciling demands at home and work.
Although other factors may be at play, there is no question that this is one of the reasons that, according to the US Department of Labour, while women account for 43 per cent of the total full-time employees, they represent 63 per cent of those working part-time there.
This pattern tends to be repeated elsewhere. But it makes no sense to lose a talented female employee for lack of contractual flexibility, especially if the circumstances are bound to change again in the near future, potentially allowing her to return to the original number of hours or work pattern.
And it is not just a question of losing someone talented, male or female. The lack of flexibility can also be costly: a new employee must be trained, get used to the employer’s culture and processes, and may simply not last long enough, triggering another expensive recruitment process.
The number of options for flexible working contracts can also be considerable, ranging from flexitime and compressed/condensed hours to term-time working only, annualised hours, and job sharing.
With them come other innovative concepts, like flexible holidays based on the concept that the employee has a set of tasks to deliver (and deliver well), thus being fully capable of managing his or her own time off.
More recently, and in some cases controversially, there has also been an increase in the so-called zero-hours contract, when the person only works when shifts are available and/or when they want to work. There are pros and cons to this range of options, and, in the case of zero-hours contracts in particular, there is a real risk of a damaging level of income uncertainty, especially for those on low wages; although, conversely, it is popular with those who don’t want to fully commit to a job and want the flexibility to work when it suits them.
But there is no question that, in developed economies, an employer’s attitude towards flexible working conditions is a major factor in attracting talented employees. The problem is that this idea of flexible working is totally foreign to us in T&T—not because there are no employers or employees interested, but because our laws are so outdated, they simply don’t cater for them.
On top of that, equally outdated collective agreements do little or nothing to make the workplace more flexible and more welcoming to people who would struggle with a typical employment contract.
In fact, there have been cases when, even if strongly supported by staff, proposals for more flexible or different work patterns were either turned down by the unions or blocked by the Industrial Court (to be fair, because of the legislation’s own lack of flexibility). As a country, we must look at both the legal framework and our culture towards more flexible working conditions to improve diversity in the workplace and, if we get it right, to actually improve the country’s woeful productivity.
A more flexible approach to employment will not fix all our labour issues and our poor productivity when compared to developed economies. But it could go some way towards helping make us more productive and more successful economically, with the advantage of, in the process, having a chance to make people’s approach to work more positive and creating an opportunity for us all to live happier lives.
If we do nothing and maintain our historically rigid approach to employment, we will end up being one of the few modern economies where the law makes us potentially miserable at work or quit due to the impossibility of finding the right work-life balance. That surely can’t be right.
