A victory by shopfloor staff from Britain’s clothes retailer giant Next at that country’s Employment Tribunal may have a significant impact on other businesses and, eventually, labour rulings elsewhere in the Commonwealth.
Six years ago, store staff took the retailer to Britain’s equivalent of the Industrial Court to claim that they were earning less than their warehouse colleagues. And, the claimants argued, that represented gender discrimination as most of the shop store staff are women.
The tribunal agreed with most of their claims, meaning that, as things stand, more than 3,500 current and former shop staff will be entitled to backpay that could total some £30 million (or nearly $270 million TT), according to the law firm representing them.
The employees will also be entitled to an automatic equalisation of their contracts as far as hourly rates, paid rest breaks, and overtime premiums are concerned.
Next’s representatives have stated that they plan to appeal against the ruling, so it may take some time before the outcomes are confirmed and the impact on HR practices across the retail sector is fully understood.
The case is particularly interesting because, although the judges rejected claims that Next was directly discriminating against women, they did accept the argument that the company was indirectly doing so by offering lower wages at the shops when compared to their warehouse jobs.
What the judges didn’t say was that all jobs at the retail chain should be paid the same, as the arguments in the case centred specifically on whether the activities performed by both shop and warehouse staff were of ‘equal value’.
And, as an earlier ruling in 2023 had determined that the work by Next’s staff at their warehouses and shops had equal value, the burden fell on the company to prove its pay policies did not constitute discrimination.
Next argued that the pay differences were also related to market demands—that they needed to remain competitive in areas where demand for labour was higher by offering better pay and conditions, and that it also needed to consider the company’s overall profitability.
The tribunal rejected those arguments, stating that Next didn’t have a strong enough business case to explain the indirect discrimination and that it shouldn’t use market forces as a ‘trump card’ as, it argued, this would ‘defeat the objective’ of equal pay laws because, it concluded, ‘lower pay in particular sectors due to indirectly discriminatory practices could then be lawfully sustained in perpetuity’.
If the ruling is confirmed after Next’s appeal, it is likely to have considerable implications for other major retail businesses in the UK, especially supermarkets, given their significant number of employees in both the warehousing and retailing production chain—and staff from other major retail brands have already started similar claims through the courts.
As our judiciary is based on Common Law principles and closely follows rulings from across Commonwealth nations given their similar legal systems, this Employment Tribunal case in Britain, if allowed to stand on appeal, is likely to have repercussions elsewhere, including here in T&T.
But, first, it is important to understand where the ruling is coming from. What it is not saying is that businesses are not entitled to keep costs under control to help them remain profitable and not follow market conditions to determine their own pay packages.
Or that everyone in a company should be paid the same, irrespective of the value of their work to the business operations. What it is saying is that companies cannot simply use market forces or profitability arguments to, on purpose or by accident, perpetuate pay differences that, directly or indirectly, reflect the gender of the employees when the work is similar in terms of value or skills.
Or, the judges argued, discrimination against women in the workplace will never be tackled if it is accepted that a company must or can follow the ‘market rates’, even when that is essentially gender-related.
Their approach seems to make sense based on the fact this is not about equality of pay without any differentiation (and they allowed Next to maintain its bonus schemes); instead, their main argument centred on equality between men and women in the workplace.
But, as with anything in life, the devil is in the detail, and in how their ruling, assuming it will stand, will be interpreted by other judges and other industrial tribunals around the world. The detail is in the investigation in 2023 to establish the value of the work by warehouse and shop staff and whether it was equal across the two.
Before anyone goes on jumping on the equal value bandwagon, it will be crucial to better understand the criteria used by those going through the assessment, including the skills and experience required. And then comes the more complex matter of how the judgement will be interpreted by other tribunals, including our own Industrial Court.
We seem to regularly confuse social justice with a misguided version of courts as a legalised Robin Hood, taking from the richer to give to the poorer, irrespective of whether the case itself is fair or not.
The ruling in this case is a lot more nuanced than that and does not enter into the morals of profit in business or whether people should be paid more or less for their work, as this is not for tribunals but society as a whole to decide.
Should this ruling stand and our courts rely on it to decide on equal pay cases, they will need to apply the same nuanced and balanced thinking. After all, true social justice is essentially about equal opportunities and fairness for all, without discrimination on grounds of gender, race, faith, disability, and sexual orientation. It has never been about wealth distribution through the back door.
