DHL delivers faster regional transit times

DHL Express has improved its overnight offering to customers in the Caribbean and Central America, reducing transit times across the region by 24 hours. This improved service, which began at the end of January, provides faster service, linking customers in major Caribbean markets and Central America.

“These transit time improvements provide our customers in the Caribbean with an improved level of service within the region and around the world,” said Andrew Williams, DHL Express vice president for sales in the Americas region. 

“While our document volumes have remained steady over the last four years, DHL Express has seen a dramatic increase in parcel volumes to and from the Caribbean. At the same time, shipment volumes from the Caribbean to Central and South America and from Central and South America to the Caribbean have grown by double digits.”

“DHL Express is strengthening our air network in terms of capacity and connectivity to best serve our customers and to respond to this double-digit volume growth,” Williams added. “Lots of documents and packages need to be moved around the Caribbean quickly and efficiently, and we responded to our customers’ requests for expedited service,” said Reiner Wolfs, Managing Director for DHL Express in the Caribbean. 

DHL pickup and delivery times remain the same, but two-day transit times, which account for most of the regional destinations covered, have been reduced to one day. To achieve this, DHL adjusted its own internal connections to speed up delivery and is offering the enhanced service at no additional cost.