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FirstCaribbean to open flagship branch

Published: 
Saturday, December 7, 2013
Branch manager, Richard Kennedy, points out some of the features of the new branch to, from left, Rik Parkhill, Chief Executive Officer; Mark St Hill, managing director of Retail and Business Banking; Donna Wellington, managing director, Barbados Business; and Michelle Whitelaw, director of Retail Banking, Barbados.

Bridgetown, Barbados—Next Friday CIBC FirstCaribbean will throw open the doors of its newest state-of-the-art branch, a stone’s throw from its headquarters at Warrens in Barbados, to its customers. Employing 39 staff, the 13,700 square-foot Warrens Banking Centre represents the bank’s latest investment in its network of branches and Instant teller® (ABM) machines across the Caribbean.

 

Within the last three years, the bank has opened new branches at Orange Walk in Belize, Carmichael Road in the Bahamas, Old Parham Road in Antigua, Sunset Crest and Wildey in Barbados, and Rodney Bay in St Lucia, and refurbished most of its other branches across its footprint.

 

 

The Bank has also opened an impressive Wealth Management Centre in Port-of-Spain, Trinidad. Additionally, CIBC FirstCaribbean has installed eight new ABMs, bringing the number of machines in its network to 142, and has refurbished and upgraded 13 others as part of its Evergreen programme, designed to keep pace with technology updates in the financial services industry.

 

 

The Warrens Banking Centre, built at a cost of US$5 million, will be the bank’s flagship branch. It’s CIBC FirstCaribbean’s first branch in the region to use a new design code, and will bear a striking similarity to the branches of the bank’s parent, CIBC. The branch will feature the latest banking has to offer, including several technology innovations such as a Learning Zone, which allows customers visiting the branch to explore the bank’s products and services using both desktop computers and iPads. 

 

As expected in today’s fast-paced environment, there will be a self service area. This special area will be accessible to customers via the main branch entrance even when the banking hall is closed for the day. In this area, customers can check their accounts, make deposits via the night facility, make fast deposits and use the Instant teller® machines - 24 hours a day.

 

 

The new flagship branch will also feature the Bank’s latest service innovation, the Mortgage and Loan Centre, which is designed to provide quick turnaround times for customers applying for loans and mortgages via the Bank. The branch also features a drive-through Instant teller®.

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