A 28-year-old nurse is now said to be suffering from serious and consistent headaches accompanied by nausea after suffering a concussion when part of the ceiling fell on her while in a staff...
You are here
TTGPA launches professional development workshop series
The Trinidad and Tobago Group of Professional Associations will host the first in a series of professional development workshops on May 29th at The Courtyard Marriott from 8:30 am – 4:30 pm. Facilitated by Marguerite Gordon, the workshop is titled “The Power of Personal and Professional Development-–Putting Theory into Practice”.
Topics covered will include business and telephone etiquette, leadership skills, positive communication and soothing the upset customer.
Marguerite Gordon is the author of Manners and Entertaining with Marguerite Gordon: A Guide to Caribbean Life and Style. Early in her career, she was responsible for the training of thousands of In-Flight and Ground Staff, of Air Jamaica, helping the airline to win “The World International Awards” for Best Airline in the Caribbean for eight straight years.
In the follow-up to this workshop, Gordon will focus on “Total Image Management and Projection”.
The TTGPA professional development series, titled “Customer Service Excellence the Professional Way”, offers hands-on professional tips and step-by-step guides to building a professional brand. Tites of other upcoming workshops include “Be Social Media Savvy”, “Brand Beyond Marketing” and “Money Talks”.
User comments posted on this website are the sole views and opinions of the comment writer and are not representative of Guardian Media Limited or its staff.
Guardian Media Limited accepts no liability and will not be held accountable for user comments.
Guardian Media Limited reserves the right to remove, to edit or to censor any comments.
Any content which is considered unsuitable, unlawful or offensive, includes personal details, advertises or promotes products, services or websites or repeats previous comments will be removed.
User profiles registered through fake social media accounts may be deleted without notice.