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Digicel T&T wins award for broadband speed

Monday, February 29, 2016
Digicel Play Group CEO John Suranyi; Digicel Trinidad and Tobago CEO Sacha Thompson and Digicel Play Trinidad and Tobago CEO Garvin Medera are flanked by Digicel brand ambassadors at the Digicel Play launch earlier this year where the Ookla award for being the fastest mobile and fixed line broadband networks in the country was announced.

Digicel T&T has been recognised by international organisation Ookla as having the fastest broadband and mobile networks in the country. Ookla is the global leader in broadband testing and web-based network diagnostic applications. The company’s software and methodologies set the broadband and mobile telecommunications industry standards for accuracy, popularity and ease of use as well as the generation of statistical data.

Sacha Thompson, Digicel CEO commented said: “It’s interesting to note the development of our network and that’s because we’ve continuously invested over time in both the technologies and the human resources of our company. Our primary focus has always been to give our customers value for their money. 

“This award solidifies everything that we’ve worked for and continues to encourage us to do what we’ve done since our entry into the Trinidad and Tobago market ten years ago. We have constantly been on the cusp of technology transitioning our mobile network from GSM technology to where we’re at today with 4G technology. 

“We’ve invested in strengthening our signal across the length and breadth of Trinidad and Tobago ensuring that our customers are able to take advantage of the full potential of our network and we’re constantly developing products that enable our customers to maximise their spending dollar.” 

In January, the company launched its entertainment solution, Digicel Play, which features TV, broadband and landline services.  At the launch, Digicel Play CEO Garvin Medera conducted a live speed test using the Ookla website of The results showed Digicel Play broadband achieving speeds of over 1 gigabit per second. 

Medera noted on the advent of Digicel Play: “There is no competition for us right now in the Trinidad and Tobago market. “Digicel Play offers the most advanced online, TV and digital voice experience that’s delivering amazing services at affordable prices. 

What remains at our core is customer service. We’ve spent some time developing our systems to cater to the customer from interest to installation. To be backed by internationally recognised criteria such as Ookla is just testament to the quality of that service.” 

The company’s broadband speeds also play a role in their Fibre to the Business service. Since 2014 Digicel Business has been the top provider in business solutions in the Port-of-Spain area. General manager of Digicel Business Garret Quinn said: “The benefits of the Cloud can only be truly realised with reliable and affordable high-bandwidth data services. 

“We are delighted that thousands of businesses in T&T are now benefitting from Digicel Business’ Fibre To The Business services. This is transformative for the corporate landscape and is strategically important to help drive the ICT sector development in our country.”

Medera summarised in this way: “This is just another step on our journey. We are now a total telecommunications provider, delivering in the areas of: mobile; broadband; landline and TV. We will not compromise on service quality or our customer care in delivering the products and services that people of this country deserve. We’ve progressed significantly and there’s still more to come.”


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