Following up on my article from last week, and quite coincidentally, our firm had cause to send to a media house a warning letter in relation to Web site content allegedly contained on their online blogs. With the burgeoning freedom of expressions and the increasing avenues by which same can be ventilated or vented, it is imperative to examine and understand the responsibility which comes with such a widespread, pervasive and powerful fora.
Nalini Dial of the COP, of course, created her own firestorm with her online posts. Whatever the pros or cons of that particular situation and what it portends for the COP in the long run, it is clear that an increasing area of interest will be the rights and responsibilities which circumscribe, limit or curtail this said online freedom of expression on the world wide web, and the implications for damage, hurt, danger and defamation to persons inherent in allowing such untrammeled, unlimited and uncensored freedom of expression.
In a recent case, a Texas Court of Appeals found in favour of defendants who had posted a critical review of the plaintiff's product online. In that case of David Rafes, Inc vs Huml, 2009 Tex App (1st Dist Oct 29, 2009) it was alleged that the defendants published defamatory statements about Rafes' business, claiming that the Rafes' turbocharger was a poorly manufactured Chinese product that would "inevitably fail in a short amount of time."
In order to bring a cause of action for defamation, a claimant must establish that the defendant:
• Published or caused to be published, a statement about the claimant
• That was defamatory
• While acting with either actual intent or reckless disregard, malice or negligence regarding the truth of the statement with resulting damage to the claimant.
As indicated last week, the claimant can even be a company or incorporated body. Pan Trinbago has successfully sued for defamation, and companies such as Udecott have also in the past filed actions to protect themselves against defamation of the company itself.
Generally, a defendant can defeat a defamation claim by establishing that the published statement on which the action for libel is based is a true statement. Additionally, the law and practice in some jurisdictions is expanding whereby a defendant can defeat a defamation claim by establishing that the statement at issue is substantially true where it is established that "the 'gist' of the publication is substantially true."
The substantial truth standard has also been referred to as the "gist" test because, under this approach, only the "gist" of the statement in question must be true in order for the statement to be protected. It does not require proof that the alleged defamatory statement is literally true in every detail; substantial truth is sufficient.
This doctrine protects certain false statements so long as any inaccuracies do not materially alter the dissemination of an otherwise truthful speech. The Texas Court decided in favour of the defendants, finding that the trial court had heard sufficient evidence to conclude that the plaintiff's turbocharger was, as it concluded, a "bad product" and that the evidence substantiated the 'gist' of the statements contained in the Internet article.
Under certain circumstances, people who defame others anonymously on the Internet may lose their anonymity. A recent example is a case decided on July 12, 2010, in re: Anonymous Online Speakers, Anonymous Online Speakers, vs United States District Court for the District of Nevada Reno, 611 F 3d 653, 10 Cal Daily Op Serv 8774, 2010 Daily Journal D A R 10,795 (Ninth Cir 2010).
That matter involved Quixtar, a company which brought suit alleging that a competitor orchestrated an Internet smear campaign via anonymous postings and videos disparaging it and its business practices. The court ordered the competitor's online content manager to disclose identity of three of five online bloggers who allegedly made the defamatory comments.
The court acknowledged that First Amendment protections in the US involving anonymous speech apply to the Internet as well, and that the ability to post comments anonymously on the Internet promotes the robust exchange of ideas and allows individuals to express themselves freely without "fear of economic or official retaliation... (or) concern about social ostracism." McIntyre, 514 US at 341-42, 115 S Ct 1511" Id at 656-7.
The court also acknowledged that just because this was commercial speech, not political speech, that did not mean it lacked First Amendment protection. However, this characterisation alone did not determine the level of First Amendment protections for the anonymous commercial speech central to this case.
The Supreme Court underscored that "an author's decision to remain anonymous, like other decisions concerning omissions or additions to the content of a publication, is an aspect of the freedom of speech protected by the First Amendment." McIntyre, 514 US at 342, 115 SCt 1511" Id at 657.
However, in this case of Quixtar, the court considered the important value of anonymous speech balanced against a party's need for relevant discovery in civil action for defamation. It also recognised the "great potential for irresponsible, malicious, and harmful communication" on the Internet, and that given the speed and power of Internet technology, it makes it difficult for the truth to 'catch up' to the lie and thus the alleged defamers were quite properly and quite rightly exposed and made to face the consequences of their actions.
