The most troubling thing about the current fuss about free travel at Caribbean Airlines is how familiar it all is. During the many decades of the airline's previous incarnation as BWIA, flights were plagued with freeloading and flight status abuses, whimsical efforts at pampering wealthy, powerful people who were perfectly capable of paying for their own first-class tickets to any destination to which the airline formerly known as BWee flew.
This continued to happen despite several interventions by the State and many bold and upstanding statements about a commitment to business principles and profitability.
What finally scuttled any chance that BWIA might have ever had of moving to sustainable profitability was the unofficial erosion of purpose implicit in scheming to arrange free seats on the airline. That inevitably triggered a "get mine" rush for freeness even among staff who fully understood that this ill-considered plundering of the airline's core product, seats on popular flights, would assure the company's failure.
This failure to honour the importance of assigning the highest priority and value to the product of our local airline has always been the source of its financial rot, and it shouldn't be necessary to explain this to the current board of CAL. Any attempt at dismissing concerns about the assignation of 19 premium seats when flights are apparently booked solid as racist is simply diversionary and desperate.
The current situation finds CAL vice-chairman Mohan Jaikaran trying to find inventive ways to explain a request, which seems to have arrived in the packaging of a directive, to issue 19 tickets for a Mother's Day concert as part of an event sponsorship for WINTV, a company to which Mr Jaikaran is affiliated.
CAL is still to clarify the nature of the relationship between WINTV, Mr Jaikaran and its own media sponsorship strategies, but the company must have been aware that such promotional arrangements between a director's company and the airline would need to be particularly transparent and capable of withstanding independent scrutiny.
This problem with the local airline has been an issue before and will continue to shred the company's finances as long as the bottom line of CAL is underwritten by the taxpayers of T&T and government appointees intervene carelessly. Caribbean Airlines is in a particularly interesting position at this time. CAL looks set to become the flag carrier airline for Guyana and talks also seem positive for the same privilege to be conferred by Grenada.
This opens real possibilities for the airline's future if it runs a tight business model and remembers that it is competing in a fierce market for passengers. CAL has had a turbulent passage since being resurrected from the financial ashes of BWIA and continues to strive for success on the strength of a substantial fuel subsidy which gives the airline a key competitive advantage within the region and on its strongest routes.
It would be nothing less than criminal if that subsidy was being spent on sustained freeness in the service of political expedience. A clear, lucid explanation of this messy situation is called for.
