More than 100 an­gry cus­tomers voiced their dis­gust and de­mand­ed im­me­di­ate help af­ter wait­ing for hours to col­lect their goods at the Plipde­co ware­house at Point Lisas on Tues­day.

While this has be­come the norm at the port, cus­tomers of all ages, in­clud­ing a preg­nant woman and the el­der­ly, lost their cool.

A San Fer­nan­do res­i­dent, who ar­rived at the port at 6 am, said, "Peo­ple got very an­gry they start­ed to cuss and get on, it near­ly had war this morn­ing. Some­one from Plipde­co came out af­ter­wards af­ter some­body said they were call­ing CNC3...and he (of­fi­cial) came down here and he said he will at­tend to every­body to­day."

He said a lot of peo­ple came from 4 am and some of them were al­so there the pre­vi­ous day.

"The prob­lem is the sys­tem that they us­ing to send peo­ple in­to the of­fices. There are peo­ple here who were here the day be­fore, they come back to­day and they wait­ing and wait­ing."

He said some of them who were there on Mon­day be­came even more frus­trat­ed when their names could not be found on the Mon­day's list. He called on the au­thor­i­ties to change the ex­ist­ing sys­tem.

"They need to have a sys­tem sim­i­lar to what is be­ing used by the Im­mi­gra­tion Di­vi­sion where you are giv­en a date."

With Christ­mas just weeks away, he pre­dict­ed that there will be more chaos in the com­ing days

House­wife De­bra Bhag­wan­deen, 57, said peo­ple not on­ly have to en­dure the frus­tra­tion in col­lect­ing their goods, but al­so have to pay a lot of mon­ey for stor­age.

"I don't un­der­stand what is go­ing on here and then you have oth­er peo­ple who com­ing hand­ing in their pa­per­work and get­ting through," she com­plained.

She said it is un­fair to every­one, es­pe­cial­ly peo­ple who come from far places and are turned back.

An of­fi­cial from Plipde­co re­quest­ed that ques­tions be emailed to them, but up to press time, a re­sponse was not forth­com­ing.