Chuck E Cheese continues to bounce back after the COVID-19 pandemic, and now it is encouraging children to literally bounce around in a brand new, interactive play area known as “The Adventure Zone,” just in time for Easter vacation.
Speaking at the opening on Wednesday at the Brentwood, Chaguanas branch, Yay Entertainment CEO Joanna Rostant said the focus on “active play” comes at a time when physical activity is more important than ever.
“To the parents, why did we do what we call active play? Active play and keeping kids physically active is pretty important to us, especially coming out of COVID-19,” she said.
While the brand still offers video games, Rostant said customer feedback showed children wanted more hands-on, physical experiences.
“We conducted two surveys of our guests … those surveys were, we love you, we love your place … but we’re kind of bored. So in response to the public feedback, we wanted to bring something new and exciting for the kids, which is why we did active play.”
She pointed to the growing influence of screens, saying children now expect constant stimulation and novelty.
“These little kids demand a lot of us as parents, always wanting something new, always chasing something new.”
The zone, first introduced at West Mall last year, gives children a safe space to run, climb and interact, shifting the focus from passive screen time to physical engagement.
Rostant also reflected on the company’s survival during the pandemic, when operations were halted for an extended period.
“Boy, it was very close … 500 days with zero revenue, we were closed. 500 days, a year and a half,” she said.
Despite this, she said loyal customers helped the company recover.
“We have a very loving guest who really enjoy what we do. We bounce back nicely after COVID.”
She said innovation remains key to keeping pace with children’s expectations.
“You have to innovate, you have to move, you have to create new … they always want something new, want something exciting, and it’s a beautiful addition for them.”
Rostant said children will ultimately decide the success of the new space.
“When we do open the zone, we want to hear all about it, how good it is, what’s great, what’s not so good … so tell us all about it.”
