Less than a week after residents of Greenvale vented their frustrations and concerns about their mortgage situation, the Housing Development Corporation opened a Recovery Service Centre in the area yesterday.
In a statement, the HDC said, “Residents of Greenvale Park, who were adversely affected by flooding, can now visit the HDC’s newly-established Recovery Service Centre for additional support and assistance as they recover and rehabilitate their homes.”
The centre, which is located at 174 Alpha Avenue, was formally opened yesterday and will be operational from 7 am to 7 pm every day in the first instance.
The statement explained HDC personnel will be present to treat with issues related to mortgages and rentals, schedule of repairs of impacted units and general recovery and rehabilitation efforts.
The release added, “State agencies have also been invited to collaborate with the HDC to offer psycho-social support, provide medical attention and coordinate the replacement of official and civil documents which were lost or damaged.”
Managing Director of HDC Brent Lyons said, “The opening of this centre is the next practical step since some residents still require support to assist them with their recovery efforts.”
During last week’s meeting, residents had expressed major concerns about the assessment process as well as the stipulations surrounding the three-month deferral of payments to the HDC.
Many felt the measures put in place by the HDC was insufficient.
Lyons, in response to some of the criticism said, “Contrary to what is being said by some, we have not abandoned the residents of Greenvale Park. Since the day after the floods, the HDC has maintained a presence in the community, coordinating efforts and providing support. We, therefore, believe that this centre reinforces our commitment to assist as much as possible with the rehabilitation efforts and we intend to have this centre operational until we are comforted that our support services are no longer required.”
The statement explained that last Saturday, small contractors charged with conducting repairs on the affected units, began their needs assessment exercises.
The repair work conducted would include the replacement of kitchen cupboards and doors and re-tiling and are expected to be completed before Christmas.