Ryan Ba­choo

Massy Stores has in­tro­duced a new self-check­out ser­vice at its Mara­bel­la lo­ca­tion. The ser­vice aims to of­fer cus­tomers "more con­trol, con­ve­nience and speed­i­er ser­vice de­signed to en­hance the cus­tomer shop­ping ex­pe­ri­ence." This is the sev­enth Massy Stores lo­ca­tion in the su­per­mar­ket chain to in­tro­duce the new self-check­out units.

Speak­ing at the launch where sev­er­al cus­tomers were treat­ed to a live­ly in-store ex­pe­ri­ence, Leslie Ann Ed­wards, Store Man­ag­er said the new tech­nol­o­gy will trans­form the shop­ping ex­pe­ri­ence in Mara­bel­la and at oth­er lo­ca­tions where the units will be in­stalled “The new self-check outs will al­low cus­tomers to cash their own gro­ceries which will ex­pe­dite the trans­ac­tion as fast as pos­si­ble so you don’t have to stand in line and you pro­ceed at your own pace.”

She con­tin­ued, “It’s easy to use, pro­ceed to the self-check­out, scan your Massy Card and then se­lect the num­ber of bags which will be used, or you can use your Massy re­cy­clable bag, click “Start” and then start scan­ning your gro­ceries. If there is some­thing which was not scanned, the sys­tem will alert you. We have at­ten­dants stand­ing by to as­sist cus­tomers who choose to use the self-check­out unit, and once the trans­ac­tion is com­plet­ed, you can press “To­tal” and pay with ei­ther deb­it or cred­it cards. We have four self-check­out units in to­tal.”

The Massy Stores Mara­bel­la lo­ca­tion of­fers cus­tomers a full-ser­vice op­tion where they can shop and make pur­chas­es at the Massy Stores Phar­ma­cy, Fer­ri­era Op­ti­cal, Trin­Pad, Spiked Café and Glo­ri­ous Bod­ies Glo­ri­ous Minds Spa.

Dur­ing the launch of the new self-check­out units, cus­tomers re­ceived sam­ples and give­aways from Ar­cor, Catch, Du­ra­cell, Eve, Guilt­less Yo­gurt, Hen­nessy, Klim, Lip­ton, Old El Pa­so and Soft and Pret­ty. DJ Ana and DJ Sim­mo pro­vid­ed live en­ter­tain­ment.

As the leader in the su­per­mar­ket in­dus­try, Ms. Ed­wards not­ed that most Massy Stores lo­ca­tions will be out­fit­ted with self-check­out units by the end of the year, and the next lo­ca­tions where the self-check­out units would be in­tro­duced are Diego Mar­tin and Alyce Glen.

The new self-check­out tech­nol­o­gy is the re­sult of a pi­lot pro­gramme im­ple­ment­ed in Gulf View in 2018.