The T&T National Petroleum Marketing Company Limited (NP) says it is aware of fuel contamination that occurred at the NP Roxborough Service on Friday at approximately 6 pm. NP, in a press release, confirmed that this issue is isolated to the NP Roxborough Service Station and wishes to assure the public that the contamination has been contained. As an immediate measure, the sale of the product at this station has been suspended and technicians are on site to evaluate the product and take remedial action.
The release stated "A full investigation and analysis of the matter will be conducted as NP remains committed to ensuring that this matter is resolved as quickly as possible. Furthermore, NP continues to advocate for strict compliance with standard procedures and continues to emphasise to all its site operators/ dealers the critical importance of following the established procedure so that the motoring public receives good fuel quality.
"Any affected customer or customers who believe that their vehicle has been compromised in any way should first lodge a complaint at the service station where the product was purchased and provide an appropriate fuel sample as evidence.
"Additionally, customers can contact NP’s Crown Point office on 639-8561 or the Customer Service Department on 625-1364-8 #427, call the hotline at 800-NPMC (6762) or email the Department at customer_service@np.co.tt and lodge their complaints with the investigating officer."