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Thursday, June 5, 2025

TTL wants Google to post ‘positive’ T&T stories on its search engines

by

Rishard Khan
728 days ago
20230607
Tourism Trinidad Limited chairman Clifford Hamilton during the Public Accounts Enterprises Committee yesterday. At right is TTL CEO Carla Cupid.

Tourism Trinidad Limited chairman Clifford Hamilton during the Public Accounts Enterprises Committee yesterday. At right is TTL CEO Carla Cupid.

OFFICE OF THE PARLIAMENT

Re­porter

rishard.khan@guardian.co.tt

Tourism Trinidad Lim­it­ed (TTL) wants Google’s help to pro­mote pos­i­tive news about Trinidad and To­ba­go through its search en­gines.

The rev­e­la­tion came from TTL chair­man Clif­ford Hamil­ton as he spoke about the threat the coun­try’s crime rate posed to tourism be­fore a Pub­lic Ac­counts En­ter­pris­es Com­mit­tee pan­el yes­ter­day.

Ac­knowl­edg­ing crime was a “pub­lic men­ace” to the coun­try, he said the goal is to coun­ter­act the in­ter­na­tion­al per­cep­tion.

“We are hop­ing that we would be able to en­ter in­to some agree­ment with Google, where­by, in terms of the search en­gines, if we give them con­tent that’s pos­i­tive, when you Google Trinidad, what comes up first are those pos­i­tive things that we’re say­ing about the coun­try or oth­er peo­ple are say­ing about the des­ti­na­tion,” Hamil­ton said.

“So, we’re look­ing at that in terms of how we can help to min­imise the in­ter­na­tion­al and re­gion­al per­cep­tion of crime in Trinidad.”

De­spite this, he not­ed that feed­back re­ceived by TTL sug­gests that in­ter­na­tion­al tourists are not as con­cerned about crime in the coun­try.

Asked by com­mit­tee chair­man Wade Mark how crime was im­pact­ing T&T’s im­age in the tourism in­dus­try, Hamil­ton said, “Thank you for that ques­tion. It’s rather time­ly be­cause we just had a meet­ing last week with some of the stake­hold­ers.

“The re­sponse that was prob­a­bly the gen­er­al re­sponse is that they do not see the crime af­fect­ing the vis­i­tors. These are peo­ple they work with, who come to Trinidad, who’ve been to Trinidad...re­peat­ed­ly and they’ve nev­er...en­coun­tered any crime. There are some folks who prob­a­bly—and I think de­pends on where they go and where they take per­sons—say that per­sons are con­cerned about crime but the gen­er­al con­sen­sus from that stake­hold­er meet­ing we had last week was that they are not con­cerned about crime and...the vis­i­tors they have are not con­cerned about crime.”

TTL’s chief ex­ec­u­tive of­fi­cer, Car­la Cu­pid, said an an­nu­al av­er­age of 304,000 tourists vis­it­ed Trinidad be­tween 2015 and 2019. She said 42 per cent came from the Unit­ed States, 14 per cent from Cana­da, 20 per cent from Cari­com and the Caribbean, 14 per cent from Eu­rope, sev­en per cent from Latin Amer­i­ca and three per cent vis­it­ed from oth­er parts of the world.

She said di­as­po­ra and those vis­it­ing friends and rel­a­tives ac­count­ed for 40 to 45 per cent of ar­rivals.


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