The Banker’s Association of T&T is asking customers to limit their visits to the bank as much as possible.
In a release today BATT said: “Reduce your in-Branch transactions and make use of your Bank’s digital and electronic channels; as far as possible.”
BATT also encouraged customers to bank online or via telephone by contacting their Bank’s Call Centre. It added that clients should avoid the crowd at the Banking halls and use their Bank’s conveniently located ATM machines.
Limiting cash transactions and using bank cards as much as possible was included in the notice sent out by the BATT. The Association also urged customers who have symptoms of the virus to avoid coming into a banking branch.
The bank noted: “If you must visit a Branch, be sure to avoid physical contact with persons and limit your contact with surfaces within the public space.”
BATT expressed that it has been monitoring the global and regional developments as they relate to the novel Corona Virus (COVID-19) and it will continue to do so with heightened awareness following the announcement of Trinidad & Tobago’s first COVID- 19 case on Thursday 12th March 2020, by the Minister of Health.
BATT reassured customers that Banks are taking steps to protect its staff and customers, as far as possible, from inadvertently contracting and or spreading the virus, as they access banking services throughout the country.
The Banks have also increased their internal cleaning protocol and have made the required sanitary provisions at each bank.
In keeping with the public advisories of the Minister of Health and other health care officials, BATT said that the standard practices and steps for personal protection are to be observed when accessing banking services, especially if visiting Bank Branches.