An allegation from stakeholders is that Tourism Minister Randall Mitchell is only concerned with Carnival and the culture part of his ministry and not the wider tourism sector. But Mitchell argued it is the same Carnival that brought the most amount of work for the very tourism stakeholders.
“Tourism stakeholders are not Carnival producers. Tourism stakeholders are much wider and much more varied than that. And it appears that within the last couple of years or so, that the Ministry of Tourism has been focusing a lot more on the cultural aspect of their ministry, and more on the Carnival-type aspect of their ministry,” said Lorraine Pouchet, president of the Trinidad and Tobago Incoming Tour Operators Association.
Pouchet said for some time her association was not involved in any consultation with the ministry and did not expect that to change before the 2023 Budget presentation.
“We have not been able to submit any type of concerns that we may have. We have been asking to meet with them. And therefore whatever they have in the budget for tourism would not have been as a result of us giving any input into it,” said Pouchet.
Her sentiment was shared by Denise Aleong, president of the Small Tourism Accommodation Owners of Trinidad & Tobago.
“I don’t know if to wish or anticipate anything because the Minister of Tourism isn’t talking to anybody in Tourism about anything, he focusing on culture and Carnival and 2,000 cruise ship workers. They’re not engaging with the tourism stakeholders like us. I don’t know if they are engaging others but we are not aware,” said Aleong.
“Nobody told us, nobody call us and ask us a question about anything about what we can do post-COVID for recovery. A lot of businesses got shut down and closed down and closed up in the tourism sphere,” said Aleong.
Mitchell was wary of Pouchet’s comments, given her affiliation to an opposing political party, and defended the Ministry’s investment in Carnival as he noted it was the period where the country had the highest number of visitors which he said usually brought business for tour operators and other stakeholders.
Pouchet believed more needs to be done to address the upkeep of local attractions. She said Carnival festivals already had a sizeable base and would receive similar tourism returns with or without an additional push from the Government as it largely remained tied to returning visitors from the diaspora.
“Unless a product can attract new people to your destination, then you have a problem. If it cannot attract new people then it’s not a product, it’s just something that happens and people come and sometimes they bring people with them,” said Pouchet, who questioned how many new visitors arrive for Carnival.
“We need to look at if we want foreign visitors to come here to develop our tourism product. The first and most important thing people are concerned about is when they come into your country, they will be safe. I don’t think any of us can guarantee that right now because we as citizens cannot be safe. That’s number one,” said Pouchet, “The second thing is that our sights and attractions must be of a standard that meets international requirements, that their safety and security within the sights and attractions at the public toilet facilities and that we have lifeguards on the beaches.”
She also raised questions about future plans following the closure of Trinidad and Tobago Hospitality and Tourism Institute, better known as the hotel school, in terms of training nationals for the tourism sector and called for a grant to offer to tourism stakeholders who saw a significant portion of their livelihood affected by the pandemic.
“We also need to have some kind of grant funding for those people, especially the entrepreneurs who were really badly hit. In that time, two years when we were totally shut down. We have lost quite a few, I would say between 40 to 60% of the entrepreneurs within tourism are gone. That we talking about the supply chain because tourism is not just about hotels and tour operators, it’s about the artisans; it is about the people who do the little gift baskets; it’s about the people who sell the local products; it’s about the tour guides; it’s about the taxi drivers; it’s about every part of the supply chain and a lot of them have been hit very hard,” said Pouchet who added while operators had heard that cruise ships may return in November, there were expecting lower returns than before the COVID-19 pandemic.
“Cruise ships are now starting, we just started back, we haven’t even had an official word from the ministry. When is this industry going to start back? We hear through the grapevine is November but we have not heard any official word and the number of ships I’m hearing is not going to be half as much as what we used to get, so even the persons who can be employed through that but get a lot less income, because there are a lot less calls from the ships,” said Pouchet.
She lamented that apart from the push for Carnival there was very little in terms of promoting or marketing Tourism in the country.
“Trinidad is not marketing tourism at all. We have no overseas people marketing the destination. So people don’t know where you are. What are you going here for? Tell me. They have to know where you are. So we need overseas marketing and we need collaboration, public-private sector collaboration,” said Pouchet.
The clamour for marketing was shared by Carol Ann Birchwood James, vice-President, Tobago Hotel and Tourism Association, who listed improved marketing as her main request when contacted by the Sunday Business Guardian.
“Give more money for marketing in tourism. That is Trinidad as well as Tobago. More money for marketing. The budget is not enough,” said Birchwood James.
She added, “If we have more money for marketing we can have more discussions.”
Her only other request was the addition of more flights to Tobago, which has been a long-running concern for hoteliers on the island.
The Business Guardian also reached out to Alicia Edwards, Executive Chairman of the Tobago Tourism Agency Limited. However, she declined to comment on the matter.
