PETER CHRISTOPHER
Senior Multimedia Reporter
peter.christopher@guardian.co.tt
The private sector is being encouraged to play a role in the development of T&T’s digital economy.
This was a common view shared during a hybrid panel discussion titled “The Digital Economy: Rewiring the Analog Economy to Achieve Durable Benefits,” hosted by The Central Bank to commence the Bank’s annual research review seminar.
Deputy governor of the Central Bank, Dorian Noel, noted that as the CBTT acknowledged the growing global trend toward a cashless society, it was necessary to ensure the wider public was not disenfranchised by such a shift.
“In 2025, the value of global e-commerce is projected to reach US$4.8 trillion and it is expected to surpass US$151 trillion by 2034. To put this in context, the value of the e-commerce transactions currently surpasses the GDP of major emerging markets such as Brazil and India. Electronic transactions have become more prominent domestically, amplified by the pandemic-induced restrictions globally,” Noel said.
The central banker asked the attendees at the seminar how does the country address the issue of the digital economy.
“Careful considerations must be given to the best approach to address citizens who may be potentially compromised by the development of the digital economy, such as the elderly and those from less privileged socioeconomic backgrounds,” Noel said.
He also said concerns about cybersecurity needed to be addressed. Several major local companies have been subject to cyberattacks in recent years, such as TSTT and Massy Stores.
He asked, “How do we ensure our cyber resiliency on an ongoing basis. Paramount importance must be given to building public confidence in our ability to defend against cyberattacks and digital viruses, which not only threaten the digital infrastructure and our personal data but also the economic stability.”
However, Denyse White, deputy national chief digital officer at the Ministry of Public Administration and Artificial Intelligence, said implementing a digital economy in Trinidad and Tobago would not be as simple as copying a model from a European country, as she noted T&T’s unique business structure.
White said, “We are a nation of small businesses, so we cannot use the same types of measurements that are needed globally to assess what is going on. But with that being said, how do we scale up our global businesses? And it can’t be business as usual. Even sitting within the government, we look at some possible policy levers that we have to pull to be able to stimulate and crank that engine.”
She said the government cannot do it alone, but needs to be able to partner with the private sector, which has the experience and has made better measurements in terms of return on investment.
White pointed out that digital identification systems originated in the European banking system, not the government.
“It’s one that has been accepted and it came out of the private sector. So again, let’s collaborate to make that happen,” she said.
White noted that the other pillar that needs to be looked at is the idea of inclusion.
“So MSMEs, SMEs, these are the guys who are the main engine of what they’re doing. And if we want to stimulate activity, then we need to be looking at the lower levels in terms of business size,” White said.
Entrepreneur and founder of Public Good Studio, Agyei Archer, explained there were several challenges faced by small businesses in terms of scaling digital businesses such as business understanding, public sector support, and financial infrastructure.
Given these challenges at this point, there is a need for small businesses to focus on the nuts and bolts of business operations before embracing the technology. He also stressed that policies were required for the transition to occur.