For over 20 years, Jeanette Marcelle has been dishing out the tastiest of meals. Whether in kitchens in the Caribbean, France, the US or on board a luxury cruise ship, she has taken every opportunity to develop her culinary skills.
So when the COVID-19 pandemic forced the travelling chef to create employment for herself, it was only natural that she turned to something familiar to generate income.
“My company is called Handmade by Jeanette which I started in 2020. We do clean granola, unique sauces and different seasoning blends.”
Marcelle has 14 products on the market, among them her granolas, chocolate steak sauce, hot oil and hot honey, chocolate salt, tamarind peri-peri sauce, herb and pepper spice mix and a coconut and pineapple spice mix. And she is working on six more products, which she expects to launch by the end of the year.
She told Business Guardian when she decided to go into agro-processing, she wanted her products to stand out, so she just built on what she already knew.
“Peri-peri sauce would have been one of those sauces that I would have had to make in my line of work. So I made my own version of it.”
And her chocolate-based products, she said, hold great significance.
“The reason why I use chocolate in a number of my products is because in Trinidad and Tobago we have one of the best cocoa beans in the world – Trinitario is one of the most flavourful beans you will find. And my grandfather used to be a cocoa farmer, so I pay homage to him by using a lot of cocoa in my products. I also have a chocolate granola, a chocolate chai, chocolate masala tea and a chocolate spread … So that was my idea, my way of kind of being different in terms of the products.”
Her products are available at her place of business in Arima, and at a market in San Fernando, but she has plans to expand her reach on the local, as well as European and US markets.
“We are working on that in terms of the different forms of compliance that we will need to enter these markets, label modification, recipe modification.”
Marcelle said when she entered the tourism and culinary industry, she started as a dishwasher, and moved her way up to server, before enrolling in culinary school. She later started a catering company while doing a bachelor’s degree in Human Resource Management, then an MBA in Marketing.
She has spent hours in her Handmade by Jeanette test kitchen working on her products until she gets it just right.
“As a chef, I’m accustomed to testing recipes and playing around with recipes. So with my product line, it was no different. Just a matter of investing time and some money.”
She said she has had many customers who would want granola, but they didn’t want the store-bought ones, which generally have a great deal of sugar.
“So basically, I just experimented with different types of seeds and sweeteners to see what would be the best consistency,” and to determine its shelf life.
“And that is how I came up with my line of clean granolas, without all the different additives.”
She has equipped her kitchen specifically for her products, but going forward she may consider renting the space to other small business owners who need a production facility.
“One of the things that has carried me throughout my business and one of the things that I tend to push heavily on, is collaboration over competition. Because I find it’s such a small space and it’s just so much of us trying to do the same thing.”
That is one of the reasons she has introduced her farm to table initiative that she hosts once per month.
“The concept came out of me always trying to combat food waste and wanting to form my own food community. Basically, it’s a three-course meal that is prepared with ingredients from the farm, from different artisans, showcasing the different ingredients in Trinidad in a different way; in a more elaborate way.”
For example, instead of using wine from France in her meats, she uses wine from a local wine maker. Or instead of stewing the lamb, she would braise it in her chocolate sauce.
“I utilise a lot of my ingredients, and other local ingredients.”
She explained that at the event, guests are treated to a sit-down dinner at which they are encouraged to interact and network with other guests.
“And if they want to get a massage, there’s masseuse on board to give them a massage. It’s an experience.”
She believes there is room in the market for all small business owners, and she is willing to do her part to give her fellow artisans a boost.
“I find these days everything is about me, me, me; this whole individual thing where we’re trying to pull each other down in the process of building our business. But I believe that there’s more than enough all of us. We can build and lift while we climb. Nothing is wrong with helping another person, even if they’re doing the same thing as you. I believe in growth.”
