More young people in Trinidad and Tobago are interested in starting businesses, but the vast majority are unsure how to properly market their brands for sustainable growth.
This is one shortcoming “That Lookit Brand” (TLB) founder and CEO Krista-Lee Lookit has been working to address through her national advocacy programmes “A Brand For You”.
Lookit has spent the past two years pushing a national advocacy effort aimed at addressing gaps identified through research.
She explained that recent research indicated that about 90 per cent of young people surveyed wanted to have their own businesses rather than work for someone else. She said that shift in attitudes towards employment made it necessary to introduce young people to entrepreneurship and brand building at an earlier stage.
However, another trend emerged at the AB4U (A Brand For You) Teen Conference event held in July, which showed that many young business owners were falling short in marketing their brands.
“About 42% of SMEs, they have gaps right now in brand building and marketing, and that is how I started the marketing masterclasses. They started last year in 2025. They all fall under the purview of a brand for you, and it’s a double entendre because it means helping your business to become a brand for you, meaning you, your defined customer, but also you as a business owner because your brand has to work for you,” said Lookit in a Zoom interview with the Business Guardian,
“Following from that, empowering the businesses and SMEs meant empowering the youth as well, because you would appreciate that the whole dynamic of the workforce is shifting right now, and they want to like 90 per cent of them in our recent research course we did. They don’t want to work; they want to have their own business. So the importance of them really understanding what brand building and entrepreneurship is came to the forefront.”
Lookit said the AB4U initiatives were passion projects she’s executed to support the MSME and entrepreneurial ecosystem, after she encountered her own challenges during 15 years of executive corporate leadership.
In 2025, Lookit launched the Teen conference as two bootcamps in North and South Trinidad, which grew into a full-scale conference this year.
This year, participants were able to hear entrepreneurship stories from successful business owners from diverse sectors, including Hema Ramkissoon, Omar Hadeed, Luke Quamina, and DJ Marcus Williams. The event, which was also sponsored by JMMB, was free to attend.
“They came for free. It’s not a money-making thing. That’s something that really appealed to them as well. That I position the model in such a way that I want the kids to come, whether they could pay or not pay or if they’re from vulnerable sub-subsets. Once this is important to them, they could come, and they came for free for the whole day, no cost. It’s not money-making, and that is because of the support of the private sector sponsors as well.”
Lookit noted many of the participants had unique ideas to start their businesses but did not have significant ideas with regard to marketing.
She said, “One of the things that I’ve found is a gap that they have is they focus so much on, for example, supply chain and logistics and all of these things that marketing is kind of ignored. And that’s the reason I’m trying to reframe the perception of marketing and brand building. It’s still viewed as an administrative function instead of a strategic function. “
She said micro, small and medium-sized enterprises accounted for between 60 and 70 per cent of registered companies and were responsible for much of the innovation taking place in the economy, with Lookit noting entrepreneurs are creating businesses in key sectors that drive development in the country, including agriculture.
She said despite that innovation, the failure to build brand awareness often undercuts the progress of their businesses.
“The teens themselves, in particular, what I try to do is really impress on them because the gap that I see is people tell you to market, but they don’t say how to. So the practical application of that is something that I think I really would love to bring to awareness. How do we let people understand that driving demand for your business is an actionable and practical function,” Lookit said.
She explained that there were several misconceptions about marketing approaches which further compounded this issue.
She said while many may believe that social media has made marketing “easier”, strategic planning and execution has to be considered. Lookit said businesses had to build brand equity and demand while developing a clear understanding of their target customers before the return on marketing investment could be realised.
“Now the perception is it’s easier, but I would like to challenge that thought process a little bit in terms of it not being easier. But there are so many platforms and tools available to make marketing easier. Doesn’t necessarily mean the return on investment is easier, because actually one of the dilemmas that is faced is return on investment, and this is whether corporate or SME, it’s not actualised immediately. You see the return on investment for your marketing actually later on because you have to build equity, and you have to build demand, and you have to understand who your target audience is,” she said, adding that in some cases business owners did not want to take expert advice on such strategies.
“You don’t go into a meeting and tell a CFO about his numbers. You don’t go and tell the HR VP about how to manage the org charts. But everybody has an opinion about marketing, “she said, “And it’s not always a strategic opinion, and it’s not always a practical application.”
Apart from the Teen conference, TLB has also hosted “AB4U Marketing Masterclasses” and the “AB4U Network Circle”, which are also geared towards building SMEs in T&T with significant support from private sector business stakeholders. The marketing masterclasses for MSMEs, Lookit explained, were conducted in partnership with the Embassy of Mexico.
The networking circle was created to address the lack of connectivity within the sector, she explained.
