Senior Reporter
andrea.perez-sobers@guardian.co.tt
The public rebuke of Massy Holdings by Barbados Prime Minister Mia Mottley on Monday has ignited a wider debate over supermarket pricing, market concentration and competition across the Caribbean, with the Barbados Consumer Empowerment Network (BCEN) warning that the issue extends well beyond a single retailer.
Speaking during a high-level meeting with Caribbean private sector leaders on Monday, Prime Minister Mia Mottley called on businesses to accept lower profits on essential goods to help ease the cost of living. She singled out Massy, saying there was “no basis” for the company to earn BDS$49 million in profit in Barbados while middle families struggle to afford food. She argued the group could have made a profit of BDS$20 million instead and left BDS$29 million in consumers’ pockets.
Executive chair of BCEN Maureen Holder said the Prime Minister’s comments signal “that something is fundamentally wrong within the retail sector of the region and changes are urgently needed.” However, she cautioned against making Massy the sole focus of the discussion.
“BCEN believes the issue extends beyond the conduct of any single retailer. It is fundamentally about market structure, competition and consumer welfare. Therefore, we believe that discussions surrounding Massy Stores should be approached in a balanced and objective manner,” she said.
Holder said as one of the region’s largest retailers, Massy plays a critical role in food security, employment and the distribution of essential goods, placing an even greater responsibility on the company to ensure consumers benefit from competitive pricing, transparency and choice.|
“Even without the scientific evidence or data-based evidence, as a consumer body hearing the complaints coming from customers about Massy prices and observational evidence, BCEN can tell you that consumers do not believe they are benefitting from reduced prices at Massy stores,” she said.
Holder said BCEN agrees that food affordability is a legitimate public concern but argued several factors influence retail prices.
“Food prices are influenced by several factors, including import costs, freight, exchange rates, global commodity prices, taxes, energy costs, supplier pricing, and domestic competition,” she remarked.
She noted that Massy Stores represents years of mergers and acquisitions that have strengthened its market position across several Caricom member states.
“While mergers and acquisitions can generate efficiencies, improve logistics, and reduce operating costs, they also have the potential to concentrate market power if not accompanied by effective competition policy and regulatory oversight.”
Holder believes Massy has an opportunity to lead the region by expanding permanent value-priced ranges on essential household items, increasing promotions on staple foods, improving price transparency, strengthening support for local farmers and manufacturers and working more closely with consumer organisations and governments to reduce food costs.
“As one of the region’s largest retailers, Massy has the scale to introduce innovative affordability initiatives that could benefit consumers while strengthening customer loyalty,” she said.
Barbados economist Jeremy Stephen said Mottley’s comments should be viewed as a request for Massy and other companies to restrain price increases rather than continue passing higher costs on to consumers.
“Even though when you do look at Massy’s annual reports, and you see places like Barbados topping the results when it comes to integrated retail, and in terms of profitability and the revenues coming from that, then it gives credence to the idea that maybe Barbados in particular punches above its weight in terms of contribution to the Massy Group in that particular area of their business,” he said.
Stephen, however, said Barbados remains an expensive jurisdiction in which to operate because of capital controls, relatively high taxation and other country-specific risks.
He noted that the Barbados Government has recently reduced some import-related taxes by removing shipping costs from the calculation of import duties.
“So that means your effective taxation drops, which means also your VAT, the VAT rate of tax that is passed on to the end consumer should fall. So she’s arguing that she’s created a base, or her government has created a base by which Massy could pass on price reductions,” he highlighted.
He added that global factors continue to complicate the pricing environment.
Guardian Media reached out to the Massy Group for comment, but no response was forthcoming up to press time.
“But then there are external factors that, depending on where Massy sources its products from, and given the price of oil, you would expect as a shrewd operating business that they would want to keep prices stable.”
