Andrea Perez-Sobers
Senior Reporter
andrea.perez-sobers@guardian.co.tt
Reporting from St John’s Antigua
The Caribbean Hotel and Tourism Association (CHTA) is mounting a regional fight against new commission practices proposed by Booking.com, warning that the policy could cost Caribbean hotels millions of US dollars annually and increase pressure on an already high-cost tourism sector.
Speaking during a news conference on Thursday at Caribbean Travel Marketplace in Antigua, CHTA president Sanovnik Destang said tourism stakeholders across the region were united against the move, which would see commissions charged on government taxes and fees collected by hotels.
“We are advocating that all sectors of the accommodation industry should be under the same tax rate. If the tax rate on hotels in a destination is 10 per cent, it should be the same for Airbnb. Everyone should make a fair contribution,” Destang said.
The issue surfaced during discussions involving tourism ministers, hotel executives and regional stakeholders at the Caribbean Travel Forum on Tuesday.
Destang told Guardian Media yesterday that the industry became awareof the proposed change after hotel associations in Barbados and
Grenada received correspondence from Booking.com.
“Typically, you charge a commission on the hotel room rate. If there are additional taxes or additional fees, those are not included,” hesaid.
He explained that under the proposed structure, commissions would now be applied to the full amount paid by guests, including government
taxes.
“If you have a rate of US$100 and the government tax is 10 per cent, that would make it US$110 total. The commission would now be charged
on the entire US$110, including the government tax, which you still have to remit as a hotel,” Destang said.
“You’re not getting any credit for that. You’re not getting any deduction for that. Basically, the hotel is just going to have to eat that additional commission on revenue that is not theirs.”
Destang noted no major tour operator was known to charge commissions on VAT or government taxes.
He warned that the policy would unfairly benefit online booking platforms whenever governments increased taxes.
“Imagine a situation where a government increases its VAT rate from 10 per cent to 20 per cent. Booking.com will get more commission on that for something that we have no control over,” Destang lamented.
He added that tourism ministers attending Marketplace had also voiced opposition and were considering legislative responses.
“They are going to be writing to Booking.com to express their vehement opposition to this policy. They are also going to be passing
legislation in each country to ensure that it is illegal,” he outlined.
Reginald MacLean, president of the Tobago Hotel and Tourism Association and general manager of Blue Waters Inn, said T&T operators were now reviewing the potential implications for hotel accommodation tax and service charge collections.
“Both the hotel accommodation tax and the service charge are taxable for T&T. So what has to happen here is there has to be a major pushback to Booking.com to ensure that this doesn’t happen because it will be unfair to everyone concerned,” MacLean said.
He indicated hotels were also concerned about the possibility of double taxation.
“If I am paid part of the 10 per cent service charge as an employee of the hotel, I know that once that reaches my payslip and I cross the threshold, I have to pay income tax on that,” MacLean stressed.
“We have to ensure that when Booking.com takes their commission, that commission is less than the amount of the room tax, the hotel
accommodation tax, and also less than the 10 per cent service charge.”
Ian Gooding-Edghill, Barbados’ Minister of Tourism and International Transport, said the issue was now under review by his government.
“We have to ensure that there is a balance between the commissions that are charged and what hotels can tolerate with respect to their
business models,” Gooding-Edghill said.
“We have a valid tax regime in Barbados governed by law that we are examining to ensure that whatever is out there conforms to what is lawful and what is allowed in Barbados,” the minister added.
