For the third year in a row Sco­tia­bank has been named T&T’s best bank by Glob­al Fi­nance Mag­a­zine (New York).

The mag­a­zine se­lects the best fi­nan­cial in­sti­tu­tions around the world every year and is a “trust­ed stan­dard of ex­cel­lence”, the bank said in a re­lease yes­ter­day.

In com­ment­ing on the bank’s achieve­ment, Gayle Pa­zos, se­nior vice pres­i­dent and man­ag­ing di­rec­tor, Sco­tia­bank T&T said, “Our team con­tin­ues to look for bet­ter ways to serve and dri­ve cus­tomer en­gage­ment. We do this by con­nect­ing reg­u­lar­ly, an­tic­i­pat­ing cus­tomers’ chang­ing needs and en­hanc­ing ca­pa­bil­i­ties to pro­vide bet­ter cus­tomer ex­pe­ri­ences.

“A heart­felt con­grat­u­la­tions to all Sco­tia­bankers on this well-de­served recog­ni­tion. Proud to see us recog­nised again as the Best Bank in T&T.”

Pa­zos al­so thanked cus­tomers for their trust dur­ing the on­go­ing un­cer­tain­ties, adding that this award has pro­vid­ed the mo­ti­va­tion for Sco­tia to con­tin­ue to do more to de­liv­er im­proved val­ue.

Ac­cord­ing to the bank, high­lights of this year’s recog­ni­tion in­clud­ed its progress in trans­form­ing its busi­ness dig­i­tal­ly, with con­tin­u­ous fea­tures added to the Sco­tia Caribbean Mo­bile app, in­clud­ing the launch of Sco­tia Se­lect­Pay, sig­nif­i­cant im­prove­ments in e-com­merce ser­vices and new mar­ket en­hance­ments such as on­line ac­count open­ing and the bank’s very own In­ter-Pay­ment Gate­way (IPG) So­lu­tion.

The re­lease al­so not­ed that Joseph Gi­a­r­ra­puto, pub­lish­er and ed­i­to­r­i­al di­rec­tor of Glob­al Fi­nance, said cor­po­rate lead­ers face a new set of chal­lenges con­cern­ing the choice of their bank­ing re­la­tion­ships.

“Fol­low­ing on the enor­mous dif­fi­cul­ties wrought by the pan­dem­ic, these changes de­mand in­creased at­ten­tion to glob­al com­mer­cial re­la­tion­ships. Our awards sup­port de­ci­sion-mak­ers in se­lect­ing the best fi­nan­cial part­ners,” Gi­a­r­ra­puto said.