Students at the UWI Arthur Lok Jack Global School of Business are participating in a multi-stage, AI-supported business simulation designed to enhance applied decision-making, collaboration, and reflective learning within the school’s operations management programme.
In a news release, the UWI Arthur Lok Jack Global School of Business said the simulation, titled Captains of Industries, places students in the role of senior executives and requires them to respond to evolving operational scenarios designed to mirror real-world business pressures. Participants must make strategic decisions, justify those decisions in structured written responses, and assess their teammates' judgments as the exercise progresses through successive stages.
Unlike traditional programmed simulations, where outcomes shift only if preset rules are rewritten, this platform incorporates agentic AI. That means simulated actors can assess situations, select actions, and adjust behaviour as conditions change, introducing a level of unpredictability similar to live operating environments. Programmed simulations typically reinforce standards through fixed scripts and stored data. By contrast, the agentic model is intended to promote both standards and adaptability.
Each student navigates the exercise through an online dashboard that tracks completed stages, performance indicators, and generative AI feedback. The AI responses are based on trained management guidelines developed by the simulation’s innovator, Dr Kevin Fleary. At every stage, students confront scenario-based challenges involving operational constraints, trade-offs, and competitive pressures, requiring analytical reasoning rather than the rote application of theory in a same-day assessment setting.
Peer evaluation forms a central component of the design. Team members review one another’s decisions and either approve or reject them. These evaluations contribute to a performance metric that measures how closely a student’s judgment aligns with overall team trends. Final results combine individual performance data with company averages, giving both faculty and participants a detailed breakdown at the end of the simulation.
The platform also provides faculty with administrative oversight tools, including cohort-level analytics, growth tracking, and exportable grade reports. Simulation data can be archived to support internal quality reviews, assurance-of-learning processes, and accreditation requirements.
The initiative is led by Dr Kevin Fleary, a faculty member at the school, with technical support from Keyon Thomas, an adjunct faculty member and information technology business professional specialising in AI architecture.
The exercise reflects the institution’s broader push toward technology-enabled learning and experiential assessment, with a focus on preparing MBA graduates to manage complex, data-driven decisions in uncertain operating environments.
