The ANSA McAL Group has in­tro­duced Ar­ti­fi­cial In­tel­li­gence across its Hu­man Re­sources ecosys­tem, be­com­ing the first large-scale en­ter­prise based in the Eng­lish-speak­ing Caribbean to do so.

The move is part of the Group’s HR Strat­e­gy, aimed at mod­ernising in­fra­struc­ture, at­tract­ing and re­tain­ing tal­ent, and en­hanc­ing the em­ploy­ee ex­pe­ri­ence. By em­bed­ding an AI-pow­ered dig­i­tal as­sis­tant, chat­bot, and Gen­er­a­tive AI with­in its Hu­man Cap­i­tal Man­age­ment plat­form, ANSA McAL is po­si­tion­ing HR as a dri­ver of growth and ef­fi­cien­cy. The ini­tia­tive sup­ports the Group’s 2X Growth am­bi­tion to dou­ble its scale and im­pact by 2027.

The launch was achieved through ANSA McAL’s part­ner­ship with HRI­ZONS, an SAP Suc­cess­Fac­tors part­ner. Pres­i­dent and CEO of HRI­ZONS Jim New­man said the col­lab­o­ra­tion re­flects ANSA McAL’s com­mit­ment to its HR tech­nol­o­gy jour­ney. He said the Group’s work in the Caribbean demon­strates its peo­ple-first agen­da.

The in­tro­duc­tion of AI al­lows em­ploy­ees to en­gage with the plat­form con­ver­sa­tion­al­ly, ask­ing nat­ur­al-lan­guage ques­tions and re­ceiv­ing in­stant re­spons­es. The sys­tem al­so de­liv­ers learn­ing rec­om­men­da­tions, ca­reer in­sights, and faster ac­cess to in­for­ma­tion, en­abling em­ploy­ees to bet­ter man­age their de­vel­op­ment and well­be­ing.

Group Chief Shared Ser­vices Of­fi­cer Fa­heem Mo­hammed said the step is more than a tech­nol­o­gy up­grade. He said it reimag­ines how HR sup­ports peo­ple and per­for­mance by en­abling faster re­spons­es to em­ploy­ees, an­tic­i­pat­ing work­force chal­lenges, and un­lock­ing in­sights that strength­en tal­ent ad­van­tage.

He added that by pi­o­neer­ing this ca­pa­bil­i­ty in the Eng­lish-speak­ing Caribbean, ANSA McAL is not on­ly keep­ing pace with glob­al in­no­va­tion but al­so set­ting the pace re­gion­al­ly.

The Group stat­ed that the adop­tion of AI will pro­vide greater agili­ty, scal­a­bil­i­ty, and com­pet­i­tive­ness in a chang­ing tal­ent mar­ket. ANSA McAL ex­pects the tech­nol­o­gy to re­in­force its abil­i­ty to re­spond to work­force needs while align­ing with its long-term growth ob­jec­tives.