Senior Multimedia Reporter
radhica.sookraj@guardian.co.tt
Retailers at Gulf City Mall were forced to implement crowd-control measures yesterday as bargain hunters surged as they sought to capitalise on Boxing Day sales.
Outside the She Rocks store at Gulf City Mall, hundreds converged, creating a rush so intense that management was forced to temporarily close the entrance and limit access to just 50 customers at a time. “There is enough for everyone, but we will have to close back the barrier if you continue to push,” an exasperated worker shouted. Additional security guards were hired as the crowd pressed forward, driven by the promise of massive deals on high-quality dresses, jeans and jumpers.
Store supervisor Kirstin Ramroop said social media played a major role in fueling anticipation for the sale. “Once the posts went up, people started coming out in large numbers,” Ramroop said. He noted that high-quality dresses were being sold for $200, while jumpers were priced at $150.
Next door at electronics retailer Riztech, the shopping frenzy continued as long lines stretched along the storefront. Shoppers waited patiently for a chance to purchase 43-inch televisions priced at $1,500.
Among them were Adrian Worrell and his brother-in-law Andy Hajari, who purchased three televisions. “This is a sale we wait for every year,” they said, describing the prices as too good to pass up.
By midday, parking became a problem, so customers parked on the side streets and in front of the mall.
Meanwhile, in Princes Town, shopping picked up under the watchful eyes of police, making it noticeably busier than San Fernando. At JD’s Exclusive in Princes Town, the store was filled to capacity, with long lines stretching the length of the outlet.
Owner Dave Hosein said his loyal customers come out every year to capitalise on the 33 per cent off sale. However, he said issues with foreign exchange and the clearing of goods at Customs needed improvement to make business profitable. Hosein said they were trying to keep prices low despite these constraints.
Street vendor Ronald King said the season had been particularly difficult for him. “This has been by far the worst season for sales,” King said, though he remained hopeful that more shoppers would turn out as prices continue to drop.
“People come to Princes Town because we have the best prices. We are hoping more people will come out over the weekend,” he added.
In stark contrast to both Gulf City and Princes Town, shopping in San Fernando was slower than usual.
President of the Greater San Fernando Chamber of Business and Commerce, Kiran Singh, blamed this on a rise in online shopping and other retail options.
“We have a lot of competition from online shopping and the malls that surround San Fernando and other urban areas, and that could contribute to the lower traffic flow in downtown today,” Singh said. He added, however, that there was still time for businesses to recover. “We still have a few days before the start of the new year. Sales will continue throughout.”
Singh noted that many businesses were extending their sales and operating hours in response to slower-than-expected pre-Christmas activity. “Downtown San Fernando is famous for offering extended hours and deep discounts. We have to compete,” he said. “Online shopping continues to increase in magnitude, and the mega malls outside of downtown San Fernando continue to impact us.”
He also pointed out that some San Fernando businesses have adapted by offering a hybrid shopping experience. “We have a couple of stores that offer virtual options where you can order online and pick up in-store or have items delivered,” Singh said. “That started during the COVID period, and it continues.”
However, Singh said downtown shopping still offers something online platforms cannot. “A lot of people want to feel the item, hold it and try it on,” he said. “That’s the challenge with online shopping — the risk of the item not being appropriate.”
He said as Boxing Day sales continue through the weekend and into the final days of the year, retailers across South Trinidad were hoping the extended discounts would draw more shoppers back into traditional shopping districts, even as malls and online platforms continue to get better sales.
