Less than ten per cent of people who applied for financial assistance following last November’s flooding have received their cheques.
Minister of Social Development and Family Services Donna Cox said as of yesterday (January 17), 407 cheques had been printed to the value of $2,996,500, with 374 more cheques validated but awaiting final approval.
However, Cox explained that her ministry's verification officers have had to go back into the field to clear up inconsistencies or errors on people’s application forms.
“Some of the disaster assessment forms were missing information such as ID card details, contact information, where the wrong phone number was given, proper address, household member information and evidence of the disaster,” Cox told Guardian Media.
On January 5, the Minister said up to 1,000 of the forms were either incomplete or needed to be queried.
The Minister, therefore, urged the public to pay closer attention to the requirements on the form.
Cox advised, “In completing the form, ensure proper spelling of first and last name, ensure that both front and back of ID card are clearly copied and visible and the ID card number on the form is correct. Provide the complete address for the residential property where the disaster happened not just the area. Ensure that the phone number is correct and provide an alternative contact number just in case. Provide the full and correct names of the other members of the household. Ensure that any pictures of the damages are clear. Please cooperate with the Ministry's officers when they make contact during the validation phase.”
However, Valsayn/St Joseph councillor Seema Ramsaran-Augustine believes the blame cannot be placed on the people because as far as she saw, it was ministry officials who filled out the forms.
“I don’t understand this, people just gave them the information, so I don’t understand how they can say people left out ID number and phone number when they (ministry officials) were the ones who were asking the questions and filling out the forms for the residents,”
Ramsaran-Augustine said.
Saying her district had around 300 impacted households, she said if any mistakes were made, it’s the fault of the government officials.
“Because if I hand you my ID card and you filling out a form for me, you must see the proper spelling of my name, you must see my ID card number and then with the level of flooding in the Bamboo area for example, you have to use common sense, all the persons flooded out there lost everything because of the level of water, so I really don’t understand this right now.”
Addressing this claim, however, Cox said the councillor's statement was untrue and most people filled out the forms themselves. She added that only those who requested help were assisted by ministry officials.
