Senior Multimedia Reporter
joshua.seemungal@guardian.co.tt
In the face of widespread public concern over the country’s crime rate, Customs and Excise (C&E) Division sources are concerned that a staff shortage is affecting their ability to detect illegal weapons and drugs.
The Public Service Association (PSA) said there were 260 vacancies out of 693 positions in the division—a 37.5 per cent vacancy rate—in late 2019. There were 162 vacancies out of 333 positions for customs and excise officers for grades I and II.
The nine most senior positions in the division—guard supervisor, training officer, supervisor, training supervisor, preventative inspector, collector, assistant comptroller, deputy comptroller and comptroller—had a listed vacancy rate of 100 per cent (acting roles were presumably not counted as filled positions).
The PSA told Guardian Media that there may be even more vacancies now, as employees left during the 2019 to 2023 period.
Claims by sources and the PSA that there is a lack of staff at the Customs and Excise Division were supported by notes to accounts in the 2022 Auditor General’s report.
$27.9 million was allocated in fiscal 2022 to hire and pay new staff but that was not spent. The Auditor General’s report stated, “An intake of customs and excise officers and guards was anticipated. However, up to 30.9.22 (the date), only a few C&GIs assumed duty, not to mention the advertisement for Guards has not been finalised and advertised by the Service Commissions Department.”
According to the report, $118.7 million went toward personnel expenditure at the division in 2022, as compared to $123.6 million in 2021—a decrease of $4.9 million. Salaries and COLA at the division in 2021 and 2022 accounted for $124.5 million. Costs associated with contract employment increased from $970,000 in 2021 to $1.05 million in 2022, while short-term employment accounted for $4.58 million overall in both years. Comparatively, the ministry paid out $43.4 million in overtime in 2021 and another $40.9 million in 2022. Janitorial services cost $4.15 million overall in both years.
Guardian Media requested the number of vacancies at the division with the line ministry—the Ministry of Finance—and with Acting Customs Comptroller Yasmin Harris but did not receive a response.
Customs sources also complained that salaries are relatively low, increasing the likelihood of some junior officers accepting bribes.
The current salaries of the division’s employees range from $6,017 per month for some junior customs officers to $30,340 per month for the most senior person—the comptroller.
The lowest rank of C&E guard earns $6,370 per month, while the highest rank of C&E guard earns $8,853.
A customs officer earns between $6,017 to $7,664 a month. The most senior customs officer, a customs officer III, earns $10,770. Training officers and supervisors earn $11,655, while inspectors and collectors earn $12,275.
The Government has offered a salary increase of four per cent for the negotiating periods: 2014 to 2017, as well as from 2017 to 2020 but PSA president Leroy Baptiste has rejected the offer.
Imbert promises additional resources for crime fight
As the Government moves ahead to roll out the Trinidad and Tobago Revenue Authority in fiscal 2023, Finance Minister Colm Imbert said additional resources would be dedicated to the crime fight. He said a $90 million contract was awarded for four large-scale scanners at the ports of Port of Port-of-Spain and Port of Point Lisas for 2024. In addition, 16 hand-held scanners were being acquired.
However, according to the customs sources, while new scanners may help, a staff shortage also needs to be addressed.
National Security Minister Fitzgerald Hinds had said there are approximately 12,000 illegal firearms in the country, while former acting police commissioner McDonald Jacob had linked the high number of homicides to illegal firearms coming through the country’s legal ports of entry.
“We do the work directly with the United States’ Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) and in some instances, we have persons in Georgia and other places who are arrested, who are responsible for sending firearms to Trinidad. We will do the intelligence and we’ll see some of the links to persons in Trinidad. So, our ports and our airports and other places are, in fact, compromised,” Jacob said in a media interview in August 2022.
Before a Joint Select Committee hearing on National Security in November 2022, then-acting comptroller Vidyah Marcial also acknowledged there were major staff issues facing the division.
“The trained staff is now becoming depleted and the units established for the crime-fighting and interdiction are very small in numbers. Most of those units operate on a 24-7 basis. So that on a shift, if it’s the marine interdiction unit, you need at least six to eight persons, presently we only have two to three people. I cannot send out two to three members of staff out at sea. That is a risk,” she told the committee when it asked about the division’s inability to detect illegal guns coming in at the ports.
An unimpressed committee member, Minister of Tourism, Culture and the Arts Randall Mitchell insisted the onus falls on the division to make recommendations to fill vacancies. Responding to the minister’s claims then-acting deputy comptroller Yasmin Harris, now acting comptroller, backed up Marcial’s claims.
“We have suffered multiple losses—staff attrition, where the staff was not replaced. From 2008 to 2022, our staff, we have suffered tremendous staff attrition. So, it is not the division. The division can only make—as a division in the public service—we can only make recommendations for the filling of vacancies and the appointment of officers, and I can assure you recommendations have been made by multiple comptrollers for the filling of such posts,” Harris said.
Despite all the vacancies, the country’s ports are busy.
The Port Authority of Trinidad and Tobago stated that as of August 2023, 43,504 containers were imported at the Port-of-Spain port. Conversely, 15,161 containers were exported.
According to Budget 2024 documents, the Customs and Excise Division generated around $3.6 billion in revenue in 2022, as compared to $3.3 billion in 2022. In fiscal 2022, the ministry earned $58.7 billion but spent $58.9 billion. The expenditure allocation for all finance ministry staff costs for fiscal 2024 was $539.8 million. In fiscal 2023, the ministry spent $452.9 million on staff. In fiscal 2022, $427.8 million and in fiscal 2021, $439.4 million.
Reports from the Auditor General for 2021 and 2022 also referred to the scanners at the ports. According to the 2021 report, $46 million was allocated for that fiscal year to repair and maintain the scanners donated by the United States Government, but a review determined it was impractical, so the money was not spent.
“The maintenance contract for mobile scanners donated by the USA after careful review by PBS Technologies was found to be old and outdated, making it impractical to repair and maintain. A proposal was made to purchase new ones to replace existing old ones in the Financial year 2022,” the report stated. However, according to the 2022 Auditor General’s report, attempts to purchase the new scanners failed. $52.39 million was allocated to purchase the scanners—a critical tool in detecting the import of illegal weapons and drugs—in 2022, but it was not spent.
“The specifications of the scanners for the Request for Proposal were not finalised,” a note to the accounts stated. Two years later, Imbert announced at the 2024 Budget that four new scanners would be ready at the Port of Port-of-Spain and Port of Point Lisas by 2024.
