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Monday, August 11, 2025

Customs system disrupted by water leak in Port of Spain

by

42 days ago
20250630

The Cus­toms Bor­der Con­trol Sys­tem (ASY­CU­DA) has been ren­dered tem­porar­i­ly un­avail­able due to wa­ter leaks at the Cus­toms House, Gov­ern­ment Cam­pus Plaza, in Port of Spain.

Ac­cord­ing to a pub­lic no­tice is­sued by the Comp­trol­ler of Cus­toms and Ex­cise, the wa­ter in­tru­sion com­pro­mised the dig­i­tal sys­tem, forc­ing of­fi­cers to re­vert to man­u­al pro­cess­ing for all ser­vices. 

This dis­rup­tion is ex­pect­ed to cause de­lays in the de­liv­ery of cus­toms-re­lat­ed ser­vices.

The Di­vi­sion in­di­cat­ed that restora­tion work is un­der­way and an­tic­i­pates that ASY­CU­DA will be ful­ly op­er­a­tional by 8:00 a.m. on Mon­day, 1st Ju­ly.

The pub­lic has been asked to re­main pa­tient dur­ing this pe­ri­od.

“We apol­o­gise for the in­con­ve­nience,” the state­ment read.


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