Flow cus­tomers ex­pe­ri­enced an in­ter­rup­tion in ser­vice for sev­er­al hours yes­ter­day, af­ter its fi­bre ca­bles were dam­aged.

The com­pa­ny post­ed a no­tice to cus­tomers on its Face­book page around mid-morn­ing, stat­ing: “Flow wish­es to ad­vise cus­tomers that we are ex­pe­ri­enc­ing ser­vice in­ter­rup­tions across some com­mu­ni­ties in the North­west area due to un­ex­pect­ed dam­age to our fi­bre ca­bles.”

It said its re­pair teams were dis­patched and had been work­ing to re­store ser­vice in the short­est time pos­si­ble.

The com­pa­ny did not pro­vide any fur­ther de­tails as to how the ca­bles were dam­aged and if it was a case of van­dal­ism.

Ef­forts to con­tact Flow’s com­mu­ni­ca­tions man­ag­er proved fu­tile.

The com­pa­ny al­so apol­o­gised for the in­con­ve­nience and thanked its cus­tomers for their pa­tience and un­der­stand­ing.

Around 8 pm, last evening Flow’s ser­vice re­turned in some parts of the coun­try.