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Wednesday, July 30, 2025

Healthcare Horror: 3-week wait for COVID test results

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1254 days ago
20220221

In ear­ly Jan­u­ary, teach­ers were con­duct­ing vir­tu­al class­es, hud­dled in their South Trinidad school’s staff room.

As they were al­ready hy­per-vig­i­lant be­cause of COVID-19, a cough in such a tight set­ting would have been con­cern­ing.

The small room was the on­ly area on the school com­pound with a re­li­able in­ter­net con­nec­tion.

Then, it echoed through the room. It be­gan as a cough, and one of the teach­ers was ex­hibit­ing flu-like symp­toms up­on fur­ther in­spec­tion. The teach­ers were or­dered to get test­ed im­me­di­ate­ly and go in­to quar­an­tine.

Pri­vate tests can cost up to $1,200, so the teach­ers opt­ed for pub­lic test­ing at the Lengua Health Cen­tre on Jan­u­ary 18. Health of­fi­cials ex­plained they should ex­pect re­sults with­in five days.

How­ev­er, those days came and went with noth­ing but si­lence from the Min­istry of Health.

One teacher, who chose to re­main anony­mous, found an av­enue to re­trieve her re­sults quick­ly.

It was a Min­istry of Health email ad­dress, covid19re­sults@health.gov.tt, where re­sults were be­ing queried and re­turned with­in 24 hours.

She emailed with some hope and to her sur­prise, a re­sponse came the next day. It was not what she ex­pect­ed. The sam­ple was not test­ed yet and she was told to wait an­oth­er four days.

Sit­ting in quar­an­tine at home, she be­gan to wor­ry about ex­pos­ing her fam­i­ly.

Then, her con­cern took an­oth­er turn. She be­gan to ex­hib­it flu-like symp­toms.

Ac­cord­ing to her sis­ter-in-law, who al­so chose to re­main anony­mous, the wor­ries did not stop at her fam­i­ly.

“She is a sec­ondary school teacher, so there are chil­dren who need to do SBAs and labs to be marked and sub­mit­ted by April. The school has not de­cid­ed, and the min­istry is giv­ing us a run-around,” the sis­ter-in-law said.

When this group of teach­ers was swabbed, test­ing was lim­it­ed in south­ern Trinidad.

Ac­cord­ing to a state­ment from the South West Re­gion­al Health Au­thor­i­ty (SWRHA) on Jan­u­ary 30, 2022, their PCR bulk test­ing ma­chine went down on Jan­u­ary 11, 2022.

Sam­ples were then sent to Trinidad and To­ba­go’s Med­ical Re­search Foun­da­tion labs, the North Cen­tral Re­gion­al Health Au­thor­i­ty and the Trinidad Pub­lic Health Lab­o­ra­to­ry.

How­ev­er, the SWRHA said these sam­ples were main­ly for peo­ple on home quar­an­tine in the com­mu­ni­ty await­ing re­sults and known to the pri­ma­ry care health sur­veil­lance teams.

In ad­di­tion, the SWRHA re­it­er­at­ed, “Over­all there is no pa­tient com­pro­mise to treat­ment re­quir­ing an ur­gent di­ag­no­sis with these con­tin­gen­cies.”

These teach­ers’ sam­ples did not meet the emer­gency case cri­te­ri­on and the wait­ing game con­tin­ued.

How­ev­er, com­pound­ing her frus­tra­tions in quar­an­tine, know­ing her sam­ple wasn’t test­ed yet, health of­fi­cials de­nied a test­ing de­lay.

In­stead, Dr Av­ery Hinds, the Min­istry of Health’s Tech­ni­cal Di­rec­tor Epi­demi­ol­o­gy, said on Jan­u­ary 29th, “(The de­lay) was not so much on the end of test­ing, nec­es­sar­i­ly, but we may have a chal­lenge get­ting the re­sults back to the in­di­vid­u­als, but there is a mas­sive vol­ume of re­sult gen­er­a­tion that is hap­pen­ing that needs to be trick­led out to the pop­u­la­tion via rel­a­tive­ly lim­it­ed chan­nels.”

Trinidad and To­ba­go has a sam­ple test­ing ca­pac­i­ty of 1,200 sam­ples per day in the pub­lic sys­tem. For 2022 to date, over 1,000 sam­ples in the pub­lic sys­tem were sub­mit­ted dai­ly for test­ing.

How­ev­er, at the peak of the De­cem­ber 2021-Jan­u­ary 2022 surge, the Min­istry of Health was re­port­ing pos­i­tive sam­ples on a rolling sev­en-day col­lec­tion pe­ri­od.

Ir­ri­tat­ed, the teacher and her hus­band con­tin­ued to wait with­out con­tact from the Min­istry of Health.

They were al­so self-treat­ing, ac­cord­ing to the sis­ter-in-law.

“They’re just tak­ing their Panadol, drink­ing their juice, eat­ing their soups, and tak­ing it easy. A lit­tle con­ges­tion, so they’re steam­ing and stuff like that. But again, you don’t know your COVID-19 sta­tus.”

Twen­ty days and 17 emails lat­er, she fi­nal­ly got her re­sult. She was COVID-19-pos­i­tive. Her hus­band test­ed neg­a­tive via a home rapid test kit. By the time the re­sult came, all symp­toms had sub­sided.

Even more re­mark­ably, the fam­i­ly found out the sam­ple was processed 17 days af­ter it was tak­en.


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