There were mixed reviews on Caribbean Airlines’ (CAL) service at Piarco International Airport as scores of people lined up yesterday to catch flights to places including New York, Barbados, St Lucia and Toronto. While some were able to finally fly to their various destinations, others stranded by the weekend’s pilots’ action waited for a flight back to Toronto.
Long lines could be seen leading to the (CAL) counters at the airport. One man, who only wanted to be identified as Mukesh, said he had been waiting since Saturday for CAL’s Toronto service. He had been in the line for over an hour when Guardian Media spoke to him. “No one from Caribbean Airlines has come to help me. This is ridiculous,” Mukesh told Guardian Media. .
Others had prepared to stick it out in order to get on their flights. BW216, a Barbados-bound flight which Lavel Cudjoe was scheduled to get on was already showing as delayed. She said, “It’s not nice. Our flight is delayed but we’re in the line and under pressure,” she said while laughing. Cudjoe added, “They have been helpful. We have already weighed our luggage and pertaining to Caribbean Airlines I’m sure I’ll get all the information I need at the desk. We’re sticking it out.”
The airline has since apologised to thousands of passengers stranded throughout the Caribbean and in T&T and put the blame squarely on its pilots
