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Wednesday, August 13, 2025

Service contract queries at Venture Credit Union

President, CEO under scrutiny

by

Staff Reporter
1067 days ago
20220911

Sev­er­al em­ploy­ees of one of the coun­try’s well-known cred­it unions, Ven­ture Cred­it Union Co­op­er­a­tive So­ci­ety Lim­it­ed, are ex­press­ing con­cern about some of its fi­nan­cial trans­ac­tions.

Ac­cord­ing to cred­it union sources, who spoke to the T&T Guardian over sev­er­al weeks, there is at least one com­pa­ny whose own­er is re­lat­ed to a se­nior VCU ex­ec­u­tive that was al­leged­ly paid more than $50,000 to pro­vide ser­vices. How­ev­er, they al­lege the pro­vi­sion of this ser­vice rep­re­sents a con­flict of in­ter­est.

The sources claim the sis­ter of VCU pres­i­dent Hay­den Fer­reira, Jan­ice Fer­reira, re­ceived pay­ments for the pro­vi­sion of fruit bas­kets and flow­ers, while they al­so al­lege a com­pa­ny owned by the son of act­ing CEO Rox­anne Solomon, PrintsTT, re­ceived pref­er­en­tial treat­ment dur­ing a ven­dor bid­ding process.

Both Fer­reira and Solomon have de­nied any wrong­do­ing, say­ing all trans­ac­tions were sub­ject to the in­de­pen­dent ap­proval of the com­pa­ny’s pro­cure­ment of­fice. They al­so claimed they had no di­rect in­volve­ment in de­cid­ing which com­pa­ny was award­ed ser­vice con­tracts.

VCU’s bye-laws do not speak to the is­sue of rel­a­tives of mem­bers or ex­ec­u­tives be­ing able to act as con­trac­tors or ven­dors.

The T&T Guardian ob­tained doc­u­ments show­ing nu­mer­ous trans­ac­tions were con­duct­ed be­tween Jan­ice Fer­reira’s com­pa­ny - Jan’s Flow­ers - and VCU be­tween No­vem­ber 2021 and Ju­ly 2022. Ac­cord­ing to the doc­u­ments, Jan’s Flow­ers re­ceived at least $50,000 for ser­vices pro­vid­ed dur­ing that pe­ri­od.

When con­tact­ed, VCU pres­i­dent Hay­den Fer­reira con­firmed his sis­ter is the own­er of Jan’s Flow­ers. How­ev­er, he said he nev­er award­ed any con­tracts as VCU pres­i­dent.

“The board is not an op­er­at­ing en­ti­ty. The board is much more of a strate­gic en­ti­ty. The op­er­a­tions of the com­pa­ny run very dif­fer­ent­ly, so if you were in­ter­est­ed in any op­er­a­tional as­pect - and what you are talk­ing about is cer­tain­ly a very op­er­a­tional as­pect of any com­pa­ny - the mat­ter of con­tracts is not some­thing that the board gets in­volved with at all in any com­pa­ny. The board deals with pol­i­cy man­dates; poli­cies that re­late to pro­cure­ment and so forth, and Ven­ture does have a pro­cure­ment pol­i­cy,” the board mem­ber said.

“Pro­cure­ment of cer­tain items, in terms of the con­tract and so on, par­tic­u­lar­ly above cer­tain val­ues, we get mul­ti­ple quotes…We have stan­dard poli­cies for these things and the board doesn’t get in­volved in that at all, and nei­ther does the pres­i­dent. I could tell you for this pres­i­dent, that doesn’t hap­pen at all. I’m on­ly in­ter­est­ed in fol­low­ing the ap­proved poli­cies.”

How­ev­er, Guardian Me­dia ob­tained sev­er­al com­pa­ny emails seem­ing­ly show­ing some lev­el of al­leged in­volve­ment by Fer­reira, at an ap­proval lev­el, in his sis­ter’s busi­ness trans­ac­tions with VCU.

On No­vem­ber 7, 2022, VCU’s Se­nior Ex­ec­u­tive As­sis­tant Ter­ry Ann Wall wrote an email to Fer­reira seek­ing ap­proval to pre­pare a birth­day fruit bas­ket for an em­ploy­ee at a cost of $300. Lat­er that day, Fer­reira re­spond­ed, say­ing: “Ap­proved as re­quest­ed.” There were sim­i­lar ap­provals grant­ed by Fer­reira for pur­chas­es on Sep­tem­ber 13, 15 and Feb­ru­ary 23.

Ac­cord­ing to Jan’s Flow­ers re­ceipts ob­tained by the T&T Guardian, all the trans­ac­tions were ap­proved by VCU’s pro­cure­ment of­fice.

Mean­while, leaked com­pa­ny emails al­so sug­gest al­leged in­volve­ment by act­ing CEO Rox­anne Solomon in the ven­dor se­lec­tion process for print­ing ser­vices.

An un­named em­ploy­ee, in an email, sug­gest­ed Solomon at­tempt­ed to put for­ward her son’s com­pa­ny, PrintsTT, as a ven­dor.

In a sec­ond email, dat­ed March 25, 2021, the un­named em­ploy­ee wrote a for­mal com­plaint to man­age­ment that the act­ing CEO tele­phoned, re­quest­ing that the em­ploy­ee col­lect a quote from PrintsTT. The em­ploy­ee not­ed the com­pa­ny’s pro­cure­ment pol­i­cy which re­quires a de­c­la­ra­tion of in­ter­est to be made to the Pro­cure­ment Of­fi­cer. Point­ing out that no such de­c­la­ra­tion had been made up to that point, the em­ploy­ee not­ed that there could be a pos­si­bil­i­ty of a con­flict of in­ter­est. The em­ploy­ee sub­mit­ted the con­cern for in­for­ma­tion and ad­vice for the com­pa­ny’ su­pe­ri­ors.

In an email ex­change with the T&T Guardian, Solomon con­firmed the PrintsTT own­er was her son. How­ev­er, she said the sub­mis­sion pro­vid­ed to the T&T Guardian by sources was un­eth­i­cal, mis­chie­vous and a poor at­tempt to sul­ly her name.

“The own­er of PrintsTT is my son, which is a well-known fact in Ven­ture. Every­body knows that my son owns a print­ery and a fast-food place in St James. His con­tact was giv­en to the for­mer mar­ket­ing man­ag­er to con­sid­er as a po­ten­tial ven­dor long be­fore I was ap­point­ed CEO. He is no longer with us. My con­nec­tion in the mat­ter was al­so de­clared when the ref­er­ence was re­ferred,” Solomon said in an email.

“PrintsTT was not ap­proved as a ven­dor, nor any con­tracts award­ed. The doc­u­ments that you have for­ward­ed, in par­tic­u­lar, the Req­ui­si­tion of the pur­chase were not ap­proved by my­self, nor any se­ri­ous con­sid­er­a­tion was giv­en to the quote. Please note that one of the fun­da­men­tal process­es we do have is that Pro­cure­ment seeks all the quotes. The job quot­ed on the req­ui­si­tion was award­ed to an­oth­er ven­dor. I just checked with Mar­ket­ing and they have con­firmed that no con­tracts were ever award­ed to PrintsTT.”

Solomon was al­so asked about the hir­ing of Jan’s Flow­ers. She said the pro­cure­ment process for the se­lec­tion of Jan’s Flow­ers was well doc­u­ment­ed.

“The own­er is a rel­a­tive of a board mem­ber and this was ful­ly de­clared…The pro­cure­ment process is han­dled in­de­pen­dent­ly by Pro­cure­ment and all de­c­la­ra­tions are du­ly made. All busi­ness­es can ten­der/sub­mit quotes etc and they do, in­clu­sive of busi­ness­es owned by rel­a­tives of our team and even of our Mem­ber­ship,” Solomon said.

“We have high stan­dards of ac­count­abil­i­ty and re­spon­si­bil­i­ty and the claims that were for­ward­ed are with­out sub­stance, friv­o­lous, and vex­a­tious. We al­so note that we have an ac­tive In­ter­nal Au­dit de­part­ment that over­sees all these process­es for in­tegri­ty.”


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