TSTT Chief Executive Officer Kent Western has stepped down, with Assistant Vice President of Emerging Services and Innovation Keino Cox named Acting CEO, effective immediately.
TSTT made the announcement on Monday, stating that Western had led the company through a transformative period that saw a return to profitability, improved customer satisfaction, and stronger internal engagement.
“It has been an honour to lead TSTT through such a critical period,” Western said. “I’m proud of the progress we’ve made together and I’m confident in the team’s ability to continue driving positive change.”
Cox, who has been with the company since 1998, thanked Western for his leadership and said he looked forward to building on the momentum. “TSTT is on a strong path, and I look forward to building on the momentum alongside our talented team.”
In an internal email obtained by Guardian Media, Human Resources Executive Debra Thomas confirmed the leadership change and praised Cox’s track record, citing his role in the development of key national digital platforms and TSTT's status as the first telecoms provider in the country to secure an Electronic Money Issuer licence from the Central Bank.
The official statement framed the move as part of TSTT’s ongoing evolution, but it comes amid heightened scrutiny over political influence in state-run companies.
Communication Workers’ Union (CWU) Secretary General Joanne Ogeer warned some time ago that the union was closely monitoring Western’s position and raised concerns that his removal might be politically motivated.
“Is it because of his alleged political relationship? Because it is being bandied about out there that he’s a PNM appointee… this is not about who’s PNM and who’s UNC, but this is about the principled position in how these CEOs are being removed and installed,” Ogeer said.
She pointed to a broader pattern of political interference and warned that public confidence and industrial peace were at risk. “Supporters and financiers are being appointed to State boards and CEOs are just being shuffled at their whims and fancies,” she said.
Public Utilities Minister Barry Padarath had dismissed those concerns saying, “The TSTT board has not expressed any intention to terminate Mr Western at this time,” and refused to entertain “hypotheticals and speculation conjured up every Monday morning.”
When contacted originally, Western said he had four years remaining on his contract but declined to comment further.
His departure follows a string of high-profile removals since the April 28 general election, including WASA CEO Keithroy Halliday and Central Bank Governor Dr Alvin Hilaire.
