Vehicle Management Corporation of Trinidad and Tobago (VMCOTT) whistleblowers, including seven former and current managers, are calling for an urgent independent forensic audit of the state-owned company after alleging cases of nepotism, mismanagement and improper procurement practices by its officials.
The whistleblowers delivered 14-page reports on April 10 to the offices of Prime Minister Dr Keith Rowley, the permanent secretary of the Ministry of Works and Transport, as well as the Minister of Works and Transport Rohan Sinanan, but no action has been taken so far.
In terms of the improper procurement practices, the value of the contracts in question range from $14,000 to a company owned by a close relative of an official for printed T-shirts and a botched $1.7 million deal to provide a mobile office for TECU Credit Union.
Two officials at VMCOTT are also said to owe large sums of money for vehicular services. Meanwhile, the company is deducting NIS and BIR contributions from employees, but is owing upwards of $2 million in payments to the respective statutory authorities.
Sources said the directors are turning a blind eye to the plethora of issues affecting the state-run entity.
Current and former managers who spoke to Sunday Guardian complained that several decisions made were not in the best interest of the ‘struggling’ company. However, they said when they attempted to steer the company back to best practices, they were ostracised, suspended or fired.
Several attempts to contact VMCOTT’s chief executive officer Natasha Prince via phone, email and messages since last week for comment were unsuccessful.
VMCOTT chairman Neil Bennet told Sunday Guardian he was aware of the allegations. However, he did not want to comment any further on the matter which he said was now the subject of a police investigation.
“These people (the managers and former managers) have sent a document with these allegations to the ministry, and the ministry has indicated that this matter is under investigation and I’m not at liberty to talk about it because there is police involvement...,” Bennet said on Friday while referring us to the Ministry of Works and Transport.
Currently, there are at least seven matters involving VMCOTT and former managers before the Industrial Court. VMCOTT is a wholly state-owned agency with a government mandate to be the controlling agency to provide fleet management services to the public sector and private sector interests.
There are facilities located in Port-of-Spain, Tobago and San Fernando.
In 2021, during a Public Accounts (Enterprises) Committee Hearing into VMCOTT, then acting deputy permanent secretary of the Ministry of Works and Transport Dhanmattee Ramdath said that the ministry was giving VMCOTT approximately $10 million a year to fund operations.
She said VMCOTT has either broken even or made a loss since inception, but she put this largely down to debts owed to the company.
According to former finance managers, the company’s last completed audit was for the financial year 2016 and that was finalised in March of this year.
“VMCOTT’s financial situation is horrible. It’s terrible. We are paying TTPOST. We are paying TECU. We are paying TECU $25,000 a month until the debt (for the mobile site office) is paid in full. NIS and BIR, we don’t pay for those things. We don’t pay WASA or T&TEC. In their opinion, all state enterprises and ministries are owing WASA, so they will never cut us,” a former finance manager, whose identity was withheld, said.
“I would be insisting that things be done in the order that they should be done, in terms of following proper industrial relations practices. They did not agree with me in the way I was advising them to do things according to good industrial relations practice. And so they kept on pressuring me to do things their way. I did not bow down to their demands, and so next thing you know, I was being written to asking for reports, and then I was suspended and then terminated,” a former HR manager added.
One former operations manager, who joined VMCOTT in 2019 to 2021 after working at companies in Trinidad and the United States, said, “I had a very strong image of what a professional organisation was (but) within days of working at VMCOTT, I realised it was not the prevailing wind at the company there. There were numerous irregularities that I spotted,” said the former employee, who left the company in 2021.
The $1.7M TECU deal
In 2018, under VMCOTT’s current executive leadership and board, TECU Credit Union hired VMCOTT to procure a mobile site office.
According to multiple current and former VMCOTT managers, VMCOTT’s leadership attempted to procure a vehicle for the mobile site office without any research or proper procurement practice. A San Fernando-based automotive parts and car sale store was chosen as the supplier over more well-known vehicular and automotive companies.
In July 2018, the supplier was paid $1.7 million in full by TECU. However, TECU never received a vehicle to use as a mobile office. TECU is currently receiving $25,000 from VMCOTT until the full balance is paid off.
“They advertised and got quotations from five or six suppliers. They chose a person who had no experience in that field–who could not provide a warranty and whose price was not the best. They paid this person 100 per cent of the value of the contract upfront, and no bus was ever supplied.
“The CEO asked me to help fix it. I don’t know how, but I made some enquiries and the person they gave the money to had no connection whatsoever to Toyota—the brand they were going to buy was a Toyota brand bus—and that person had no connection to Toyota Trinidad or Toyota regional and Toyota Japan had never heard of them,” a former operations manager said.
In both the 2020 and 2021 financial reports of TECU Credit Union, which are published on their website, the VMCOTT deal is referenced.
In the 2020 report under the subheading ‘Recovery of Money Owed by Vehicle Maintenance Company of Trinidad and Tobago (VMCOTT), it reads “Mr Steve Chadee sought an update on the payment made for the mobile caravan, which never materialised and on which millions of dollars were outstanding. Mr Chadee highlighted the need for a ‘Follow the Money Policy.’ In response, the general manager of the credit union indicated that the purchase of the Mobile Caravan was included in the strategic plan. VMCOTT was engaged to procure the Caravan on TECU’s behalf and the deal had not materialised. VMCOTTT indicated their intention to repay the deposit paid to start December 2020 to Q1/2021.
“The general manager advised that the sum of $1.7 million was paid in July 2018, and delivery had been scheduled for the first quarter of 2020. The supplier defaulted and VMCOTT initiated legal action for recovery of the sum.”
In the 2021 report, TECU’s CEO said the total acquisition cost of the mobile caravan was $2.05 million. He said the cost of the caravan was $1.74 million of which $1.53 million was paid.
Sources said some officials owe VMCOTT more than $154,000 for car repair services.
In an email entitled ‘Debt Recovery Exercise–Board Members’ dated February 14, 2023, from a manager to the company’s CEO, the manager writes, ‘As you are aware, the finance team has embarked on a debt recovery exercise in an effort to improve the company’s cash flow problem, in order to support the cost of operations. As such, I seek your support to reach out to members of our board to settle their outstanding amounts. These items would have been flagged by our external auditors during our 2018 audit.”
One director is listed as owing $86,284, while his relative is listed as owing $45,686. Another director is listed as owing $12,452.
The finance manager made a payment plan recommendation in the email for the three debtors.
“The proposed lump sum payment will significantly reduce the outstanding amounts for the (names director and relative), as the duration of just a monthly payment will be extremely lengthy. This will immediately raise a red flag with our external auditors,” the email reads in closing.
The car parts and mechanical services are paid for by VMCOTT using taxpayers’ money.
Among the other allegations levelled against the executives is that they hired relatives for services provided to the company.
As verified by a company registry search, a close relative of an executive is the owner of an apparel store hired to provide T-shirt printing services for several events. The two share the same last name, and the company’s registered address is the home address of the executive.
Sunday Guardian also has copies of an invoice to VMCOTT dated February 15, 2023, which shows that the apparel store was paid $14,000–$13,300 was for front and back prints ($95 each), $450 was for VMCOTT graphics design and artwork, and $250 was for a “digitising and set up fee”.
“I did not have control over anything. VMCOTT is abusing the subventions from the Government. They are paying her (the executive’s) close relative $14,000 in cash to print out T-shirts. Wasting taxpayers’ money on shirts, event after event.
“An executive’s close relative is the sole food caterer. They don’t do procurement. No proper processes and so on. Contractors don’t go through any kind of procurement or best practice, or anything like that,” a former finance manager said.
According to a former finance manager, the services are paid via petty cash or cheque. The mandated three-quote system was not used to select the vendor, breaching the company’s Procurement Act.
“The Government is asked with a matter of urgency to investigate the mismanagement/misappropriation and abuse of government subvention used to purchase large quantities of alcohol wholesale and T-shirts for company events at VMCOTT,” a report sent by five former managers to the Prime Minister’s office read.
The Sunday Guardian obtained a screenshot of an email sent on November 2, 2022, entitled ‘Christmas menu’ from the catering company’s owner to a member of staff at VMCOTT.
The text of the email read ‘Please find proposal as requested.’
It showed the proposed costs of each item to be provided to VMCOTT by the food catering company.
The menu listing the costs of each item appeared under VMCOTT’s address.
As seen in financial documents, the budget for the Christmas event was $15,000. $15,985 was recorded as being spent on drinks alone, while there was no listed account of the money spent on the food.
Petty cash and clash
As a state enterprise, VMCOTT has a petty cash limit of $15,000. Every two days, according to current and former managers, a government cheque for that amount is made available to the company.
According to the current and former managers, companies will only take cash from VMCOTT because no vendor wants to give credit to the company because of its bad credit history.
VMCOTT’s debt to creditors is in the millions, according to a former finance manager who worked at the company within the last six months.
“In the 2016 audit report, the auditor said he’s unsure if VMCOTT can continue because it’s a growing concern given the amount of debt. VMCOTT is only staying afloat because of the subvention. Other than that, they would have closed down a long time ago.
“What VMCOTT does is a customer would come into VMCOTT, you want to get it serviced. They will give you a free assessment and they will say you need to change tyres, you need to buy oil, whatever parts you need to get. They are going to tell you that they can source the parts for you and you will then go ahead, and VMCOTT will go and call vendors and get the prices and VMCOTT would add a markup to the cost they receive from suppliers. VMCOTT will give you a quotation and once you are good with it, VMCOTT would then use petty cash now to go and buy the tyres, the oil and parts like that, and fix your vehicle,” the former finance manager said.
However, according to the managers, petty cash is being used for services that it’s not supposed to be used for.
In a financial document obtained by the Sunday Guardian, it can be seen that more than $17,065 was spent on alcoholic beverages for two events–$1,092 was spent on duck, $1,200 was spent on chicken, $1,000 was spent on roti and $1,500 was spent on utensils for a Carnival lime.
Several managers who have challenged the leadership’s decisions have been fired.
There are at least seven former managers who have VMCOTT before the industrial court for failing to adhere to industrial relations regulations.
“As an HR professional, I would be insisting that things be done in the order that they should be done, in terms of following proper industrial relations practices. They did not agree with me in the way I was advising them to do things according to good industrial relations practice. And so they kept on pressuring me to do things their way. And I did not bow down to their demands, and so next thing you know, I was being written to asking for reports, and then I was suspended and then terminated,” a former HR manager said.
NIS and BIR payments
According to several former and current managers, while VMCOTT is deducting BIR and NIS contributions from staff salaries, the company is not paying them to the respective authorities.
At a Public Accounts (Enterprises) Committee into VMCOTT on February 3, 2021, CEO Prince admitted that the company owed NIS $1.26 million and PAYE $1.1 million.
“We don’t have any problems thus far (with paying retirees pensions), they are receiving their contributions. However, we know that this is serious, and long term it will affect their payments and therefore, we are working on whatever cash we have on hand to try and clear it up. I think we can do it even faster, but because of our current cashflow issue, I think that is hampering us from making these payments monthly … We are owing a lot of suppliers that we are owing a huge amount of money for goods and services they have provided to us,” Prince said.
Asked by the committee’s chairman Wade Mark if not paying BIR and NIS payments is illegal, Prince responded, “No, I am not aware.”
She said the issues paying BIR and NIS started in 2010.
“The money was used to fund operations, to keep us afloat, to keep doors open. It was also used to pay suppliers who wanted to take litigation against the company,” Prince said when asked what the NIS and BIR contributions from staff were used for.
During the proceedings, Mark asked the CEO two times (also previously in writing) for details about the remuneration packages of the CEO and other high-level managers of staff, but he did not receive the details requested during the hearing.
Calls, texts and WhatsApp messages were also sent to the line minister–Minister of Works and Transport Rohan Sinanan about the issue.
The Sunday Guardian did not receive a response.
