The Wa­ter and Sew­er­age Au­thor­i­ty (WASA) has con­firmed that just over a quar­ter of cus­tomers in Trinidad and To­ba­go cur­rent­ly re­ceive un­in­ter­rupt­ed pipe-borne wa­ter, as it sought to clar­i­fy re­cent pub­lic de­bate over the state of wa­ter de­liv­ery across the coun­try.

In a state­ment is­sued Mon­day, WASA dis­closed that ver­i­fied records show 24/7 wa­ter cov­er­age stood at 19 per cent in 2024, ris­ing to 27 per cent be­tween Jan­u­ary and April 2025.

The au­thor­i­ty said the fig­ures re­flect “on­go­ing ef­forts to ad­dress sys­temic chal­lenges, in­clud­ing ag­ing in­fra­struc­ture, cli­mate im­pacts, and op­er­a­tional in­ef­fi­cien­cies.”

For­mer Pub­lic Util­i­ties Min­is­ter, Mar­vin Gon­za­les, had pre­vi­ous­ly claimed 24/7 ac­cess had al­ready reached 61 per cent of the pop­u­la­tion un­der the now-dis­card­ed WASA trans­for­ma­tion plan.

WASA did not re­spond to the 61 per cent fig­ure di­rect­ly, but said its sta­tis­tics are ac­cu­rate and ev­i­dence based.

“WASA em­pha­sizes that all of­fi­cial sta­tis­tics are de­rived from rig­or­ous mon­i­tor­ing and re­port­ing mech­a­nisms,” it said in a state­ment.

The Au­thor­i­ty said it re­mains com­mit­ted to im­prov­ing ser­vice de­liv­ery across Trinidad and To­ba­go.

“Achiev­ing uni­ver­sal 24/7 cov­er­age re­mains its para­mount ob­jec­tive,” the re­lease stat­ed, while reaf­firm­ing WASA’s fo­cus on in­fra­struc­ture up­grades, leak re­duc­tion, and bet­ter re­source man­age­ment.

WASA al­so point­ed to on­go­ing col­lab­o­ra­tion with stake­hold­ers as a cru­cial part of its strat­e­gy and called on the pub­lic for con­tin­ued sup­port as it works to pro­vide “a more re­li­able and eq­ui­table wa­ter sup­ply.”