The Wa­ter and Sew­er­age Au­thor­i­ty has an­nounced that they are ex­pe­ri­enc­ing dis­rup­tions to its ser­vice de­liv­ery, to cus­tomers in north east Trinidad, as a re­sult of pro­longed, tur­bid riv­er con­di­tions. De­tails fol­low in this press re­lease...

The Wa­ter and Sew­er­age Au­thor­i­ty (the Au­thor­i­ty), con­tin­ues to ex­pe­ri­ence dis­rup­tions to its ser­vice de­liv­ery, to cus­tomers in north east Trinidad, as a re­sult of pro­longed, tur­bid riv­er con­di­tions.

The fol­low­ing are the im­pact­ed fa­cil­i­ties and com­mu­ni­ties ex­pe­ri­enc­ing low pres­sures/no wa­ter:

As con­di­tions con­tin­ue to im­prove, these fa­cil­i­ties will be re­turned to ser­vice in the short­est pos­si­ble time.

A lim­it­ed truck borne ser­vice will be avail­able up­on re­quest. This can be re­quest­ed through the fol­low­ing self-ser­vice op­tions:

• Use of the mo­bile WASA Ser­vices App which can be down­loaded for An­droid mo­bile cus­tomers from the Play Store or iPhone mo­bile cus­tomers from the Ap­ple store.

• Use of the Cus­tomer Por­tal avail­able on the Au­thor­i­ty’s web­site: www.wasa.gov.tt.

Al­ter­na­tive­ly, cus­tomers re­quir­ing di­rect as­sis­tance or fur­ther in­for­ma­tion can con­tact WASA’s Cus­tomer Call Cen­tre, toll free, at 800-4420/26.

The Au­thor­i­ty thanks cus­tomers for their pa­tience and un­der­stand­ing.