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Friday, August 8, 2025

Five ways to make the ordinary extraordinary

by

20150204

You are sell­ing your­self short. You can do this. You re­al­ly can sell. You re­al­ly can make mon­ey from this idea that you have. You can earn enough to make life bet­ter for your­self and your loved ones.

Back in the 80s when bot­tled wa­ter was all the craze I re­mem­ber think­ing this is nuts. Why would I pay for what I can get out of the tap? If you live on Montser­rat or have ever tast­ed our wa­ter then you know that you've nev­er tast­ed any­thing sweet­er and more re­fresh­ing straight from the tap. But now we think noth­ing of pay­ing for wa­ter in a bot­tle, even on is­land.

The idea to bot­tle wa­ter ac­tu­al­ly be­gan in the eigh­teenth cen­tu­ry and it is now the sec­ond­most pop­u­lar bev­er­age sold com­mer­cial­ly in the Unit­ed States.

In the mid-1970s Per­ri­er launched a ma­jor cam­paign to re­vive the bot­tled wa­ter in­dus­try. They didn't tar­get re­mote African vil­lages with no run­ning wa­ter or wells. They were sell­ing to peo­ple who al­ready had ac­cess to wa­ter in their homes. So why did they think it could work? How did they make some­thing that seemed very nor­mal in­to some­thing we would want to spend mon­ey on?

I need you to get the mes­sage that your prod­uct or ser­vice is not so out there that it can't be sold at the right price and to the peo­ple who need it. We each make de­ci­sions dai­ly about what we will in­vest in. Our time, our mon­ey, our emo­tions, our en­er­gy. All we need is for you to con­nect with us on the lev­el which al­lows us to buy in­to the idea that we need what you have on of­fer.

Con­sid­er these five ways to make what some may think is an or­di­nary busi­ness ex­tra­or­di­nary.

As­so­ci­a­tion. They made us want it by as­so­ci­at­ing it with a lifestyle and peo­ple we ad­mired or want­ed to be like. The stars were all drink­ing Per­ri­er and you heard the ac­tors ask for it by name in the movies. So even be­fore we re­al­ly knew what it was and whether we pre­ferred the sparkling ver­sion or the still, we were al­ready as­so­ci­at­ing the idea that this bot­tled wa­ter was some­thing we need­ed to have if oth­er peo­ple thought it was a must have.

Pack­ag­ing. Per­ri­er Wa­ter was sexy look­ing and the green bot­tle is as rec­og­niz­able as a can of Co­ca Co­la. Take the time to make your busi­ness place look pro­fes­sion­al. Clean up the bleached out ar­ti­cles in the store win­dow. Put fruits and veg­eta­bles which are run­ning out of sell life on sale. Don't let your place be known for hav­ing stale pro­duce and old-look­ing goods.

Style it. We eat with our eyes. Pre­sen­ta­tion is key so un­der­stand how to po­si­tion food on a plate to cre­ate an ap­peal­ing ef­fect.Yes you could paint the sign your­self but if you have ze­ro or min­i­mal de­sign skills, it is worth it to in­vest in a pro­fes­sion­al to de­liv­er you the re­sult you need.

Out of sight...out of mind. Co­ca Co­la is al­ready pop­u­lar and I don't know if there is a place on the plan­et that you won't see those red cans so why do they still spend mil­lions an­nu­al­ly on a glob­al ad­ver­tis­ing cam­paign. They are not hold­ing much faith in your abil­i­ty to stay loy­al based on last year's cam­paign. You must stay front and cen­tre in the minds of your cus­tomers. Stay in touch. Use a web­site, email cam­paigns, so­cial me­dia, ra­dio ads, and tele­vi­sion and news­pa­per pro­mo­tions to get the word out. Switch it up. The ad cam­paign from 2005 is no longer valid. Get new com­mer­cials, posters. Up­date your Face­book page please.

Ex­clu­siv­i­ty is at­trac­tive. Where­as Co­ca Co­la wants every­one to drink it. Per­ri­er wasn't mar­ket­ed as a drink for the mass­es but for the classy, the re­fined, and the very rich. De­pend­ing on your prod­uct or ser­vice, po­si­tion­ing it as an of­fer that on­ly a few can af­ford and cre­ates a sense of "if you have to ask you can't af­ford it", can work to your ad­van­tage. Look at the dif­fer­ent ways you can mar­ket your prod­uct. If we con­sid­er Caribbean fash­ion de­sign­ers who don't have the mar­ket to ne­ces­si­tate or­der­ing 1000 pieces of a dress or T-shirt from Chi­na, to try to po­si­tion a line as cloth­ing for every­one is coun­ter­pro­duc­tive. You ac­tu­al­ly cre­ate more de­mand for your line when it is pre­sent­ed as one of a kind, top of the line, and ex­pen­sive. This means it won't be on sale in the gen­er­al store but in a well-brand­ed store with the full ef­fects to sell the idea.

This is not the time to give up on your prod­uct or ser­vice. Take it apart and look at new ways it can be repack­aged to fit dif­fer­ent mar­kets. The win­ners will be the en­tre­pre­neurs who can see an or­di­nary busi­ness and make it ex­tra­or­di­nary in its ser­vice and prod­uct de­liv­ery.

Ner­is­sa Gold­en is an award-win­ning Me­dia Strate­gist, Busi­ness Coach and au­thor who helps her clients ac­cel­er­ate their busi­ness growth by lever­ag­ing high im­pact com­mu­ni­ca­tions so­lu­tions and in­come gen­er­at­ing strate­gies. Get tips on start­ing and grow­ing a busi­ness atwww.tru­ly­caribbean.net. Fol­low her on Twit­ter @tru­lyner­is­sa.


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