The manufacturing sector continues to be resilient and even innovative despite challenges brought on by COVID-19.
And, as part of its survival mode and future thrust, the sector has embraced technology and digital transformation which have enabled entities to retool and offer new product offerings with short turnaround times, president of the T&T Manufacturers’ Association (TTMA) Tricia Coosal told the Business Guardian.
“Companies were able to reimagine their products to ensure sustainability with a competitive advantage. This ensured continued survival in a market completely changed by the pandemic.
“Other companies reinvented and created new value through a far greater responsiveness to their end customer via accelerated product development and customer experience innovation,” Coosal explained.
She also noted that many companies have also set new standards and shifted from old paradigms to build long-term strategic competitive advantages.
But the Government must also play its role in the digital transformation process, Coosal said, adding that it must be ready to pivot with the sector and continue to implement digital solutions to allow technology-based operations to be effective and successful.
Additionally, exports, a significant component of manufacturing will also play an integral part if the sector is to be propelled, not only regionally but also internationally.
Coosal said T&T is at a pivotal point in the growth path for exports, adding that the country can no longer depend on energy, especially given the uncertainty in oil prices.
She noted that in 2020 the TTMA launched its export manufacturing strategy to double local exports by 2025.
Some companies, Coosal cited, have already grown despite the pandemic, noting that Associative Brands Industries Ltd has expanded exports to Cyprus with the local chocolate bar Catch being retailed in that market from September 2021.
There have also been the successful expansion via export of smaller organisations such as Kamri Glass Ltd exporting into regional markets of Guyana and Jamaica in June 2021.
Medium-sized organisations such as RHS Marketing (Karibbean Flavours) also entered into the UK and Central European markets in April 2021, Martinique in May 2021 and also expanded in the North American market into different states since February 2021.
In terms of market penetration Coosal said markets with readily available opportunities and good prospects include Central America such as Panama and the Dominican Republic and other islands like Cuba.
However, she noted that in some Central America countries and the Dominican Republic there exist non-tariff barriers which can be obstacles to the export drive.
Additionally, Coosal noted that Cuba has unique challenges such as delayed payment terms and the Helms-Burton Act; the legal foundation of the United States’ embargo on Cuba aimed at preventing individuals and companies from engaging in international trade with Cuba by subjecting foreign nationals to travel restrictions and financial liabilities in the US.
However, the TTMA continues to work with Government and Caricom to convene joint council meetings where these non-tariff barriers can be negotiated.
Maintaining market share despite restrictions
The TTMA’s close collaboration with the Ministry of Trade and the Ministry of Health during Government’s second restrictions allowed non-essential manufacturers to preserve their business momentum, Coosal said.
“The TTMA directly actioned the lobbying of Government to permit manufacturers with export orders to reopen in a limited capacity to fulfil immediate orders,” she explained.
She also noted that manufacturers redesigned and innovated operations due to curfew hours by adjusting shifts for workers who would have had to be in the factories and shifting production orders to other markets, engaging in product innovation to meet growing demands of goods not in the general portfolio and investing in technology to ensure effective route-to-market.
Further, Coosal said, many companies also set new standards and shifted from old paradigms to build long-term strategic competitive advantage.
She said the TTMA stands ready to work with those in authority to address other issues facing the sector like the ease of doing business.
“Our manufacturers generally are operating optimally in their current environment however, beyond the factory gates is where the challenges lie. We are constantly faced with delays on the port mainly caused by internal operations not operating at maximum potential. Factors as simple as traffic congestion on highway arteries delays transportation which leads to inefficiencies in processes, also the significant cost incurred in the hire of extra security and not being able to run a factory 24/7 due to increasing crime,” Coosal explained.
However, she applauded the efforts by the Minister of Trade to resolve bottlenecks that stymie the growth of doing business in T&T, adding that this will encourage alignment and synergies of all relevant government agencies to drive the ease of doing business.
Forex challenges
The majority of the manufacturing sector has a continuous need for foreign exchange for survival, Coosal said, adding that one of the most important uses of forex is to purchase raw materials and equipment.
She explained that many of the raw material needed is sourced outside T&T as requirements are not produced locally in the quantities and/or specifications needed.
TTMA, however, continues to work with Exim Bank to ensure members have access to the foreign exchange facility to assist in meeting demands.
The facility is specific to manufacturers to be used for the purchase of raw material, shipping line costs and the purchase of equipment and machinery.
Coosal noted that from the launch of the facility on May 4, 2018 to June 31, 2021, US$160,072,140 was accessed by 107 manufacturers for multiple purchases.
Apart form large firms, the TTMA’s membership consists of approximately 85 per cent small and medium enterprises (SMEs).
However, start-up companies are not presently a part of its membership, Coosal said.
But she noted that the TTMA is aware that several mechanisms for funding exist for start-up companies, outside the general banking system the Government, through entities such as Nedco, exporTT and the Junior Stock Exchange offer start-up capital for qualified companies.
She also advised that start-up companies access capital locally via credit unions and regional assistance via the Caribbean Export Development Agency.
Economic revitalisation
According to Coosal, the non-energy manufacturing sector, especially food and beverage, agro-processing, construction, printing and packaging and chemicals can aid in growing the economy as well as other potential sectors such as the creative industries, healthcare, business and sport tourism.
She said the TTMA has noted that within the last year and a half as a result of the pandemic, there has been a growth in the PPE industry and the manufacturing of a range of sanitisers.
Proper certification is also vital moving forward
Coosal said the TTMA also continues to work with agencies like exporTT to roll out the Export Booster Initiative which would aid companies in their certification drive to attain market access opportunities.
“Without certification, in today’s globalised environment, their goods and services can be debarred from market entry, especially to many ‘first world’ states,” she emphasised.
Further, Coosal said the TTMA has also partnered with other regional agencies to form the Caribbean Manufacturing Association (CMA) which focuses on trade advocacy, sector development, labour and human resource development and entrepreneurship.
She told the Business Guardian that the TTMA is also working assiduously with the Police Service to address illicit trade that continues to undermine legitimate businesses.