After years of tirelessly working to build their followings through comedy on social media, content creators Jamel “Certified’ Sampson and Kyle “Kyleboss” Mark have sought a new lane to build their brands through entrepreneurship.
On July 27, Sampson opened a new Ice Cream shop Certified Scoop at South Park Mall in San Fernando.
The store, he explained, was an evolution of the journey he began eight years ago when he started creating content as Certified Sampson.
Sampson told the Sunday Business Guardian that his team started looking at additional ways to connect to his audience, two years ago.
“The first integration or the business would have been the lollies part of it. We launched on May 5 of last year,” said the 28-year-old Sampson. The lollies gained momentum to the point of being sold at grocery chains such as Xtra Foods, Tru Valu and Superpharm.
However, when the opportunity to get his own store became a possibility, Sampson’s love for ice cream guided a new approach as his close friend, business partner and manager Rajiv Singh encouraged him to pursue that route.
“He said let’s have an ice cream shop instead. So I was like hey, that’s a good idea,” said Sampson, who then did research on flavours which would both appeal to the local palate as well as unique blends which would draw curiosity, all the while tieing back to his social media brand.
Although this year Sampson hit the milestone of reaching one million followers on TikTok, he said opening the store was a major achievement for him.
“Content creation, I think a lot of people I would say still don’t take it as serious as a job job. They look at it as ‘he doing a quick video’. But I wanted young people, especially those who do a lot of content creation because they say this is the direction our generation is going, to see a young person do this. To know that it is something achievable,” said Sampson, who also stressed that getting to this point took a lot of work and sacrifice.
“This was literally Rajiv and I doing work for corporate companies and just saving, saving, saving,” he said. “It’s something I want young people to get inspiration from that in any way, shape or form. Whether it be sticking to your dream, persistency, consistency. Don’t feel like you have a limit. Don’t feel like you have to be an older person to be successful in business or have a business venture.”
Sampson explained that even though he knew he was taking on a risk entering into business, he was certain the experience gained would help him in the long run.
However, the first few weeks of operations have exceeded even his expectations as long lines did not only show up on opening day but for much of the past fortnight.
“Since we opened on July 27. we have long lines as well. We had to close one of the days because we sold a lot of the flavours and we couldn’t open. That was like three days after we launched, we closed for one day so far. And we made sure that we stocked properly for people to come in experience the ice cream at Certified Scoop,” said Sampson.
“It makes me realise that the support is something that is definitely real. The support is definitely there. I was shocked of course, overwhelmed and grateful most importantly because in no way, shape or form I expected that number of people,” said Sampson.
However, it also served as another lesson for him in approaching and curating his business.
“I would say it is definitely something that opened up my eyes a little bit, in terms of running out of raw materials from time to time. So we try to prepare ourselves now based on what we experienced,” said Sampson who stressed that overall he wanted the business to be an example for young people in particular that entrepreneurship is not out of reach.
“Young entrepreneurship is something that you don’t see much of, especially on a large scale. Especially from the ground up,” said Sampson.
“I definitely want to be a motivation for those young adults coming up into business as well too. Because I didn’t go to business school, I didn’t know a lot about business. I just knew it have a product and the consumer market already waiting for the product. Something could happen once you build the correct team and you have the right mindset.”
Kyle Mark has enjoyed a breakthrough in the past year with his comedic shorts, swiftly and consistently going viral with his relatable takes on West Indian families and social experiences. Despite also having 200,000 followers, he too saw the opening of 5am Coffee Club in Cunupia, as a change to expand his brand.
“It was definitely an expansion of my brand. But that being also the fact that I, prior to this year, travelled through Europe and I really got inspiration from some of the places that I travelled to,” said the 27-year-old.
“Something about a coffee shop, the atmosphere, the ambience, and so many things can happen at a coffee shop. Some of the most powerful deals in the world were literally done in a coffee shop,” said Mark, “Through social media etc. I was able to expand my brand into something that I really kind of grew a love for,”
After seeing the variations of coffee houses in Europe and Italy in particular, Mark was confident he could establish himself despite the popularity of other coffee houses around the country.
“Naturally competition will arise that it’s always been there, and it will always be there and it will always continue to you know, push people in a specific direction. Opening I didn’t face any complications in my thinking about these other businesses because I was just so excited to kind of have my own brand,” said Mark, who was also blown away by the support that came to his business from his social media following.
“I wasn’t even aware that the support would be that tremendous, truly love and the support that I got from the social media world. I didn’t expect that. But I was just excited to start my own brand, and I had faith in me as a person on my business adventures,” he said.
Both young men admitted that lessons learnt during their journeys as content creators helped build their business mindsets.
“The biggest lesson I learned with regards to content creation again, I think something along the lines of consistency as well with putting out consistent content is that where you see the maximum reward, you have to you have to stay consistent,” said Mark, who also felt the world was still learning the power of social media.
Sampson said his journey had similarly taught him resilience.
He said, “Doing content, I have had difficulties on some days with maybe ideas or trying to figure out what is the next step or something unexpected happened and it’s how could I work around that, for the business what I realised those things happen, of course in a different way. But it’s the same way which is to sort of keep composure, understand what is in your control and understand what is not in your control and sort of work from there.”
Mark has said he intended to expand his business to further branches, while Sampson is eager to experiment and bring more of his family-focused creations to Certified Scoop.
