Former Guardian Media Ltd managing director and chairman, Grenfell Kissoon, died peacefully at his home on Wednesday night—just one week before his 80th birthday.
Kissoon has since received an outpouring of love, with former colleagues remembering him fondly for his employee-centred managerial style.
In the 1990s, Kissoon oversaw the merger of Trinidad Broadcasting Company, which comprised Radio 730 AM, 105.1 FM, 95.1 FM, and 106.1 FM and Trinidad Publishing Company Ltd, the then parent company of the Trinidad and Tobago Guardian newspaper. In 2005, he also spearheaded the creation of CNC3. All of these companies now fall under the GML banner.
Of his 35-year-long resume of management experience, 28 years were spent at ANSA McAL.
Although he displayed exceptional business acumen, Kissoon’s former colleagues yesterday recalled that his most distinguishing quality was his employee-centred approach to management.
Leading the tributes yesterday was current GML managing director, Dr Karrian Hepburn Malcolm, who also acknowledged Kissoon’s role in shaping the local media landscape, saying: “We wish to extend our deepest condolences to the bereaved family. Our thoughts and prayers are with you.”
Susan Clement, who was his administrative assistant for almost 20 years, remembered Kissoon’s ability to amicably allay employee concerns, no matter how aggravated they may be.
“I never heard him shouting at any member of staff ... he actually tried to motivate staff members,” she said.
“Some staff members tried to go into his office disgruntled about salaries, disgruntled about different things and when they came out of his office, they had a smile on their faces! So, he was good at motivating people.”
Former GML managing director, Brandon Khan, worked closely with Kissoon before he eventually took up the substantive role. For him, his predecessor’s style had to be emulated.
“He was invested in the development and the success of his employees. I think that’s what made him such a great manager, because he understood the importance of being invested in relationships, in growing your employees and your management team,” Khan said.
“I saw that first-hand and in my course of management, I learnt from that and I tried to emulate that because I found that it was such a fine model to adopt and I saw it work.”
Current GML deputy managing editor, Sampson Nanton, was among the first hired under Kissoon when CNC3 was being launched.
“During the formative years, he and I had many discussions on the vision of the station and it was amazing the way he put staff as a major part of his focus for the station. I grew to respect him greatly for this,” Nanton said.
In 2022, Kissoon published his first book, titled, “The People Factor in Enterprise Management: Practices and Behaviours for Creating an Inspired and Motivated Workforce—Getting the Best from People”, giving an insight into his management style.
But Guardian Media was not the only media house he led. Kissoon was the general manager of state-owned Trinidad and Tobago Television (TTT) and among several hostages during the 1990 attempted coup. Even in this tumultuous time, former TTT anchor Gideon Hanoomansingh said Kissoon’s care for employees was evident.
“He would always say to us, have faith in God and everything would be alright. He was always a very consoling voice during those six horrendous days,” he said.
Kissoon’s funeral is on Sunday from 1 pm at the St Charles Presbyterian Church, Caroni Savannah Road, Chaguanas.
