Senior Reporter
elizabeth.gonzales@guardian.co.tt
Hilton Worldwide has agreed to a three-month extension for the continued use of its brand in Port-of-Spain while discussions on the hotel’s future with the Government-owned entity remain ongoing.
Guardian Media Investigations Desk understands that a final decision on whether the Hilton brand would remain affixed to the hotel will be made when the latest negotiations conclude in July.
In an internal memo emailed to Hilton Trinidad executives, General Manager Olivier Maumaire confirmed: “A three-month extension has been agreed, effective April 16th.”
He added that discussions with the Government remain ongoing, promising to “continue to provide updates as appropriate.”
The memo provides the first confirmation that the arrangement has been extended again, following earlier uncertainty over whether the international hotel brand would remain in Trinidad.
The Hilton Trinidad and Conference Centre is owned by the State through Evolving TecKnologies and Enterprise Development Co. Ltd (e Teck) and operated under a management agreement with Hilton dating back to 2003. That agreement expired in 2023 and had previously been extended to September 30, 2024.
Guardian Media Investigations Desk exclusively reported last month that Hilton was considering withdrawing its brand, citing issues including delayed upgrades, the property’s condition, and financial performance.
At the time of the news report, no bookings could be made beyond April 17. However, the system has since been reopened with bookings now available over the coming months.
Since then, e Teck changed ministries and now falls under the purview of Saddam Hosein, Minister of Land and Legal Affairs and Minister in the Ministry of Agriculture and Fisheries following tensions between the company’s chair Susilla Ramkissoon-Mark and former line Minister Satyakama “Kama” Maharaj.
It was reported that Ramkissoon-Mark took issue, among others, with the state enterprise being directed to sign off on a Hotel Management Agreement with Hilton last November without written confirmation from the line ministry that the requisite funds would be released to support the project’s implementation, as it could potentially expose the company’s directors and officers to claims of misrepresentation, breach of fiduciary duty and financial impropriety.
Refurbishment works- to the sum of $400 million- are needed to upgrade the hotel, but there is no provision in the 2025 budget for the investment.
An email sent to e Teck this week went unacknowledged.
Other Hilton-branded projects
The uncertainty over the State-owned Port-of-Spain hotel comes as other Hilton-branded projects move ahead in T&T.
On Wednesday, Prime Minister Kamla Persad-Bissessar turned the sod for a separate Hilton Garden Inn Hotel and Convention Centre at South Park, San Fernando. That project is being developed by Superior Hotels Limited and is not the same property as the Hilton Trinidad and Conference Centre.
Hilton has also announced plans for Hilton Garden Inn Trinidad Airport, Hampton by Hilton Trinidad Airport and Hilton Garden Inn San Fernando South Park as well as Elephant Tree Resort and Villas Tobago, Tapestry Collection by Hilton, a 21-acre beachfront resort expected to open in 2028.
Union requests meeting
The Communications Workers’ Union (CWU), which represents employees at the hotel, wrote to management on April 20 requesting an urgent meeting.
In its letter, it said, “The Union writes to formally request an urgent meeting with Management to discuss matters arising out of the recently communicated three (3) month extension, as well as the ongoing discourse involving the Government of Trinidad and Tobago.”
The CWU said it was seeking clarity on the direction of discussions and the implications for workers.
“It is both prudent and necessary to engage in dialogue at this juncture to ensure that employees are not left in a state of uncertainty and that their interests are adequately represented during this critical period.”
The union also requested discussions on another matter affecting workers.
“The Union wishes to place on the agenda for discussion the matter of House Tronc.”
House Tronc is a pooled system of service charges collected by the hotel and distributed among staff, typically those involved in direct guest services.
It forms part of workers’ earnings and is often a point of negotiation between management and unions, particularly around how funds are calculated, allocated and paid.
Hilton Management responded on April 21 in a letter from Director of Human Resources Stacey-Ann Sylvester.
“The Hotel reiterates that it has already shared all information that is presently available.”
It said a meeting on the extension and ongoing discussions would not be productive at this stage.
The hotel confirmed that discussions were still ongoing.
However, management said it was willing to meet with the CWU regarding the House Tronc issue.
When contacted, the union’s president, Joanne Ogeer, said workers were concerned about the lack of information.
“The Union and workers are of the belief that Management is not being forthcoming and is aware of what is going on and it further erodes trust and exacerbates uncertainty with thoughts of being on the breadline.”
