Data gathered and analysed by the MET office suggest that 2024 is on course to becoming the hottest year on record. Further, the temperature over the next 6 weeks is forecast to remain high consequently and reservoir levels continue to be impacted.
WASA has implemented the following measures:
*The immediate establishment of a Central Command Centre to monitor production
and supply challenges on a 24-hour basis.
*Increased water trucking capacity with service centralized to the Command Centre
with regional trucking schedules established.
*The Customer Call Centre is now operational on a 24-hour basis to receive and
address the needs of impacted communities.
*Three additional hotline numbers have been added and will be operated between
10:00 p.m. to 6:00 a.m. (463-8360/496-6738/709-7793).
*Supply will be redistributed from more resilient areas to adversely affected areas.
*DESALCOTT will provide an additional supply to bolster southwest and south central supply zones.
*Seven Seas Desalination has been contracted to increase production by an additional 300,000 gallons of water daily.
*National water supply schedules will be revised and published.
* Health institutions, senior citizen homes, schools and religious institutions will remain a priority.
The Authority advises customers in need of a truck-borne service to also make use of the following self-service options:
* WASA Services App available via the Play Store or Apple Store; or
*Customer Portal available on the Authority’s website: www.wasa.gov.tt.
