While there were views expressed on social media from former politicians that Trade and Tourism should not have been placed in one ministry, tourism stakeholders want marketing to be at the forefront, along with other challenges to be addressed.
President of the Small Tourism Accommodation Owners of Trinidad and Tobago (STAOTT) Denise Aleong told Business Guardian that she is hopeful the new Minister of Trade, Investment and Tourism, Satyakama Maharaj, treats both ministries with the amount of attention they need. Before being appointed as a minister, Maharaj focussed on running his cosmetics manufacturing business.
She advised that the focus must not only be on the big hotels and conglomerates to come to Trinidad.
“There are other aspects of tourism that need to be developed. We have to wait and hear what plans the new minister has. I was hoping they might have appointed a junior minister and let the junior minister focus on tourism. And then the substantive minister focuses on the other parts of the ministry. Because look how many junior ministers and parliamentary secretaries they put in other portfolios,” Aleong explained.
She noted that community and heritage tourism need attention as well, as the previous administration did not focus on building on these pillars.
“We don’t want to start a conversation again. Too much talk. We came out of a pandemic, and more action is needed. Along with regulations, and also reintroducing the standing committees. That was a good tool in keeping the industry like an engine going all the time. The People’s Partnership administration had the standing committee, where you had all the stakeholders meeting with the board. Officials at the ministry would know what’s going on on the ground when it comes to tourism. We would come up with different plans,” Aleong detailed.
Another suggestion for the minister and parliamentary secretary is to get this country’s branding and marketing off the ground.
She added that her association is awaiting an invitation from the minister to discuss the way forward.
Giving his perspective on this matter was former Minister of Tourism, Culture and the Arts Randall Mitchell, who said that globally, tourism ranks third as a major export category when considering its value in international trade.
Mitchell outlined that it is considered a major export globally and is valuable locally, as it is identified as one of the areas in T&T’s consistent attempts to diversify the economy.
Locally, he said tourism is an industry that is dynamic and labour intensive, contributing to around 25,000 jobs pre-pandemic, and around $15 billion to T&T’s annual Gross Domestic Product.
“It can be considered a subset within the overall umbrella of trade and industry” along with manufacturing. Therefore, the area of tourism within the government framework cannot be considered an oddball when paired with trade and industry. It will be up to the current Government to identify its policy and strategic mandates concerning the creation of the new ministry, since I have seen none in their manifestos,” the former minister disclosed.
Tourism has often, in the past, been left as a stand-alone Ministry, as Mitchell said, because of its unique features and considerations that are very distinct from other subsets in the productive sector where export is concerned.
“For example, unlike goods that are exported, nothing leaves our shores except happy visitors returning home. The foreign exchange comes to us by way of visitors spending on goods and services in our country. Also, there needs to be a coalescence of a number of state agencies coming together for the success of our tourism sector, such as immigration, Airports Authority, Port Authority, the police service etc,” he highlighted.
Mitchell indicated that under the last administration, there was the combination of tourism with culture and the arts, because there was a naturally occurring, mutually beneficial alliance between both sectors, since one of our greatest unique selling propositions was T&T’s vibrant culture, which is world-renowned.
“ We will see how this new iteration of the tourism fares in the new administration and hold them to account,” said Mitchell
Businesswoman and former Tobago Chamber of Industry & Commerce president Diane Hadad believes it is a good idea to marry both trade and tourism together.
Hadad stressed that there are too many parts of trade that affect tourism in terms of if this country is going to go into tourism properly, there are certain concessions that are needed.
What it seems like she said is that Minister Maharaj, who has the portfolio, will need the right system in subdivisions of the ministry to ensure that he has the right support to carry out the different tasks for both.
On what needs to be done to propel the tourism sector, Hadad said the authorities need to spend the correct amount of money for branding and marketing, as those budgets are phenomenal for a country this size.
“We are so far behind. Other people are so far ahead of us, and the spending that they do, for us to get our hair in, we will have to spend a lot more than they do to get ourselves recognised. So, tourism actually needs, and to speak about the Sandals model, the Sandals model was quite ideal for a start because the luxury resort is already branded all over the world. Their marketing alone would have helped us, Sandals brand alone would have given us a big boost,” Hadad added.
Meanwhile, Charles Carvalho, founder and member of the Tourism Industry Association of Trinidad and Tobago, also expressed that marketing needs to be at the forefront.
“We had a Zoom meeting with one of the new general managers of a hotel in Port of Spain, who said he came from Aruba, and he never knew about this country, which is right next door. He did research on the internet about T&T, and the first four items that came up were crime, crime, crime.”
“It is not the internet pushing crime; it is we pushing crime, by the number of negative things we put out. So we have to pull back on that for tourism to succeed. The citizens of Trinidad and Tobago have to be less negative in terms of the tourism industry, for tourism to survive and to be successful,” Carvalho lamented.
He stated that this country does have a lot to offer tourism and cautioned the minister on who he takes advice from about the industry, “as there are many people who feel they are experts in this field and the truth is they are not.”