Senior Reporter
derek.achong@guardian.co.tt
A little over a year after it was blocked from selling or marketing a range of specialist skin care products, Pennywise Cosmetics Limited has entered into a deal to become the exclusive local authorised commercial retailer.
In April, last year, dermatologist Dr Rachel Eckel, her company the Skin Health Institute (SHI), and Barbados-based Dermedica Medical Limited obtained an injunction against the major local cosmetics retailer after it began marketing and selling products produced by California-based ZO Skin Health Incorporated.
In a statement issued on Monday, Pennywise announced that it had settled the legal dispute while it was awaiting judicial determination.
“After months of negotiations, through our lawyers, we have been able to achieve a compromise to the mutual benefit of both parties in the court matter,” it said.
It also sought to explain how the dispute arose.
“At all times, in the said court matter, our constant position was that we had legally imported genuine, authentic products and had offered it to our customers at the best possible prices, in keeping with our standard practice and our continuous commitment to our customers,” it said.
“We wish to take this opportunity to thank our loyal customers for their faith in us and their continued support over this period,” it added.
According to the court filings, Dr Eckel claimed that she began treating her patients at the institute with the products, invented by renowned United States (US) dermatologist Dr Zein Obagi, in 2016.
Referring to a sales and distribution agreement from May 2019, under which Dermedica was given the exclusive right to market and sell the products regionally, Dr Eckel and the companies pointed out that “medical grade” products are meant to only be sold after being prescribed by a physician.
Dr Eckel and SHI claimed that the products were only sold to their patients after a thorough consultation process to ensure patient safety.
She and the companies filed a lawsuit and sought the injunction after they discovered Pennywise was allegedly selling the products over-the-counter at its ten locations across Trinidad in August 2023.
They noted that the products were not purchased from Dermedica or the US manufacturer.
They claimed that they sent representatives to discreetly enquire about the products and were reportedly told that Pennywise had a licence to distribute. They also claimed that Pennywise staff referred to Dr Eckel and SHI while marketing the products.
They also claimed that they found signs affixed to the retailer’s stores indicating that the products were “exclusive” to it.
They also questioned the authenticity of the products based on differences in packaging and inconsistencies in texture and colour.
In the lawsuit, Dr Eckel and the companies are claiming that Pennywise’s conduct breached the provisions of the Protection Against Unfair Competition Act and caused damage to the brand’s reputation.
Dr Eckel and the two companies were represented by Terrence Bharath, SC, Shiv Sharma, and Daniella Bharath. Pennywise was represented by Larry Lalla, SC, Vivek Lakhan-Joseph, and Taruna Mangroo.
