The local and regional distributor of a range of specialist skincare products has obtained an injunction blocking Pennywise Cosmetics Limited from selling or marketing the products.
Last Friday, High Court Judge Joan Charles granted the injunction against the local cosmetic retailer to Dr Rachel Eckel, the Skin Health Institute Limited (SHI), and Barbados-based Dermedica Medical Limited.
The injunction stems from a lawsuit over the importation and sale of products produced by California-based ZO Skin Health Incorporated.
According to the court filings, Eckel claimed that she began treating her patients at the institute with the products, invented by renowned United States (US) dermatologist Dr Zein Obagi, in 2016.
Referring to a sales and distribution agreement from May 2019, under which Dermedica was given the exclusive right to market and sell the products regionally, Eckel and the companies pointed out that “medical grade” products are meant to only be sold after being prescribed by a physician.
Eckel and SHI claimed that the products were only sold to their patients after a thorough consultation process to ensure patient safety.
She and the companies filed a lawsuit and sought an injunction after they discovered Pennywise was allegedly selling the products over-the-counter at its 10 locations across Trinidad in August, last year.
They noted that the products were not purchased from Dermedica or the US manufacturer.
They claimed that they sent representatives to discreetly inquire about the products and were reportedly told that Pennywise had a licence to distribute. They also claimed that Pennywise staff referred to Eckel and SHI while marketing the products.
They also claimed that they found signs affixed to the retailer’s stores indicating that the products were “exclusive” to it.
They also questioned the authenticity of the products based on differences in packaging, and inconsistencies in texture and colour.
In the lawsuit, Eckel and the companies are claiming that Pennywise’s conduct breached the provisions of the Protection Against Unfair Competition Act and caused damage to the brand’s reputation.
“It was also contended that the evidence of the Claimants that there was a drop in sales of the products since Pennywise began retailing them is evidence of damage caused as a result of the deceptive practices outlined above,” Justice Charles said.
While Justice Charles was considering the injunction application, Pennywise agreed to remove the products from its shelves pending the decision.
However, in defence of the lawsuit, Pennywise denied any wrongdoing.
It claimed that the exclusivity contract with the manufacturer referred to by Eckel and the companies was unenforceable against it.
Pennywise pointed out that the products could be purchased from international retailers and are regularly sold without any accompanying need for medical supervision.
It accused Eckel and the companies of engaging in anti-competitive practices by seeking to enforce a monopoly over the products.
In deciding whether to grant the injunction, Justice Charles noted that the purported statements by the retailer’s employees showed that Eckel and the company had an arguable case that should go to trial.
“The statements of the Defendant’s employees in my view, tended to lead customers to believe that there was a connection between the Defendant’s sale of ZO products and the work of Dr Eckel and SHI- specifically, the brand name ZO and the system under which the products were dispensed by SHI and Dr Eckel,” she said.
She also took issue with signs in the retailer’s stores as she noted that it was evidence of an intention to deceive the public.
“The advertisements, signage, and statements combined to create a false impression to the public and were likely to deceive customers into believing that Pennywise had collaborated with the Claimants in providing the products for sale, and that it was the sole distributor of such products,” she said.
Considering the risk of injustice if the injunction was not granted, Justice Charles noted that the claimants exclusively deal with the products while Pennywise has a large store chain.
“They clearly stand to lose more on the issue of loss of sales if a large distributor such as Pennywise is allowed to continue sales until trial,” she said.
Under the terms of the injunction, Pennywise was barred from selling or marketing the products. It was also ordered to remove the products from its shelves and to remove the advertising including on social media.
The injunction will stay in place until the substantive lawsuit is determined by Justice Charles.
Eckel and the two companies were represented by Terrence Bharath, SC, Shiv Sharma, and Daniella Bharath. Pennywise was represented by Larry Lalla, SC, Vivek Lakhan-Joseph, and Taruna Mangroo.